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Royal mail - c****d up yet again

Hi guys

Sent a sat anv I sold on ebay to an address and wrote (60) for the house number on the packet, yet the receipt for POD says 10 for the house number. and the proof of delivery says it has been delivered to number 10, what the hell do I do?

I dont know how or who to contact or what to do
Live for what tomorrow has to bring, not what yesterday has taken away

Comments

  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    Phone up customer services
  • soolin
    soolin Posts: 74,428 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    That's very odd. The packet should have been sent to the address that *you* wrote on the packet, not to the wrong address on the receipt. I'm sure custardy will confirm that the silver barcode thingy doesn't have the address, only your address label does.

    Since the packet was sent to no 10 and your receipt says no 10 is there any chance at all that you mistakenly wrote number 10 on the packet?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • you should have checked the receipt in the PO to make sure it was correct

    contact the buyer and ask them to call at number 10. see if it can be sorted out that way
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    RM's EPOD doesnt list addresses so what you are seeing is a posties scribble on the form
    although no address details should be put on this form
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