lost bookmarks !!

angelbreeze

Can any1 help please ,i'm with bt,and i've logged in this morning,and all my bookmarks have gone,i've logged out,and shut computer down,but they're still not there.

Darksun

What browser do you use? I used to get this problem occasionally with Firefox, I seem to remember it saves automatic backups of the bookmarks

See http://kb.mozillazine.org/Lost_bookmarks for recovery tips

angelbreeze

right i'm not very techie,so browser,will it be bt yahoo ???
sorry if i sound thick lol,kids wud probably know

Lil306

angelbreeze wrote: »

...

Hi Angel

I didn't write an Internet Explorer one because I think you're using Firefox, because they're called Favourites in Internet Explorer. If you look at the pictures of what you click on and match it up to one of the below. If none of the icons match, open the program with the missing bookmarks then click Help > About. It will say "about Mozilla Firefox" or "about Internet Explorer provided by BT Yahoo" something like that.

Mozilla icon looks like this
http://advancetechnology.today.com/files/2009/11/mozilla-firefox.jpg

Internet Explorer icon looks like this
http://www.techworld.com/cmsdata/news/3210124/Internet%20Explorer.jpg

Mozilla Fix

• Open My Documents
• Click Tools
• Open up your My Documents (Start - My Documents)
• Click on Tools > Folder Options
• Click on the Tab called View
• Untick the box which says "hide hidden files and folders" then click apply
• Now open up Firefox
• Click Bookmarks - Organise Bookmarks
• Select Import and Backup
• Click backup and type a name then save your CURRENT Favourites so you don't lost them
• Now select Important and Backup > Restore > Choose File
• The program "should" automatically go to the location, if not navigate to this location from My Computer

C:\Documents and Settings\YourName\Application Data\Mozilla\Profiles\xxx.default\BookmarkBackups

• Now, double click on the most recent file and click OK
• You will get a warning message which says "this will replace all your bookmarks" click yes to this
• Click OK to all Windows then close and reopen your Internet program

If it doesn't work or not as described please let us know we can help you out

Lovingitifitsabargain

angelbreeze wrote: »

right i'm not very techie,so browser,will it be bt yahoo ???
sorry if i sound thick lol,kids wud probably know

Hi the same has happened to me and I googled it and I believe there is a problem with BtYahoo bookmarks I did find this link which may help as it brings up your list - well it did mine - hope this helps as a temp solution.

angelbreeze

clicked on help,and about browser,and it said bt yahoo,internet explorer.
i've been on bt forums,and quite a few people,are having the same problem,so it seems it's something there end,and not mine.
thanks for all your helps people,just hope they get it sorted

Lovingitifitsabargain

Lovingitifitsabargain wrote: »

Hi the same has happened to me and I googled it and I believe there is a problem with BtYahoo bookmarks I did find this link which may help as it brings up your list - well it did mine - hope this helps as a temp solution.

http://bookmarks.yahoo.com/

angelbreeze

cheers for that,i can get them all with that thanks

Lovingitifitsabargain

angelbreeze wrote: »

cheers for that,i can get them all with that thanks

think they are changing the way we view as notice they had message at top of page - at least we can see them now :T