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Payment by cheque changed to Direct Debit

Hello,

Hope someone can help with this work related question.

We have had 3 photocopiers for a number of years, contracts taken out at different times. Payments have always been made via cheque.

We recently did a deal on a new 4th machine but agreed to pay via DD. We've just received invoices on two of the other machines and it's now stating that payments will be taken via DD.

Can a supplier change the payment method on other contracts without our permission? DD mandate was signed in conjunction with new contract and had nothing to do with contracts already in place.

Comments

  • Mikeyorks
    Mikeyorks Posts: 10,377 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    If they're all with the same company? Not unusual that they will want to issue a single invoice for the total of your monthly indebtedness ..... as opposed to issuing 4 x separate ones.
    DD mandate was signed in conjunction with new contract
    ..... they clearly consider it was in relation to your billing in general. Take it up with them ..... should be readily resolvable.
    If you want to test the depth of the water .........don't use both feet !
  • Cheers,

    Yes, I would have expected one invoice but they are still invoicing seperately which is odd.

    Anyhoo, I've taken up with supplier as they really should have informed us of any change to payments.

    Thanks for your reply.
  • paulofessex
    paulofessex Posts: 1,728 Forumite
    Have they offered a discount l wonder for one DD covering machines...worth asking...lol after all it's less admin for them
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