Laptop switched off by itself

book12

My laptop switched off by itself. After scanning for spyware and virus, there isn't any.

What is causing it, and how to solve the problem.

[Deleted User]

Hi,

is it overheating, are you using it on your knee on a cushion?

paulofessex

[Deleted User] wrote:

Hi,

is it overheating, are you using it on your knee on a cushion?

This is the most common issues with laptops, whatever you do dont make the mistake l made....brought one of those dinner trays with beanbag underneath, heat just shot straight back up into laptop.

I mainly use my laptop via a docking station also with mouse and keyboard, very rarely do l have it on my knee or table top etc. Defeats the object of having a laptop l know but it suits me better

aliEnRIK

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)