Is Netgear Killing My Broadband?

James123_2

Hi there
I don't know whether anyone can possibly shed any light on the following:

I've recently had a NETGEAR ProSafe Plus FS116E switch installed. The 16 port bit is not so that 16 computers can use the connection simultaneously, but so that there is an available port in convenient places - I know I should use wifi!! Typically only two computers would be used at once.
Anyway, within hours of installation, my speed has dropped to a trickle. (4000 down to 450). If I remove this and put back my old 5 port switch then the speed picks up after six or seven hours to normal.
I've no idea what might be happening here. I'm using a patch, rather than a crossover cable to connect the router to the switch. However, I'm told this is OK.
Thoughts would be welcomed before I throw this back to Netgear ....
THANKS FOR READING ...

lee5768

I would say its unlikely that its the switch that is the problem .....if it was as soon as you removed it your connection would come back to top speed not over 7 hours or so

James123_2

THANKS
My IP Profile drops after a few hours after plugging in the switch & subsequently increases once it is removed. Hence confusion.
Don't really know what to make of this.

lee5768

I have a netgear switch on my network never had a problem

put your old one back on for a few days i would bet you get the same problem sooner or later

James123_2

Hi
Have swapped back old kit (also a netgear) and speed then returns. Line is usually very reliable. Just wondered whether this new piece of low-energy 'green' kit was adding noise to the line and thus lowering IP profile. Have swapped several times.
Thanks.

lee5768

send it back then I would

kwikbreaks

The switch is on the ethernet side of your standard router/modem so can't directly add any noise to the ADSL connection. It may be that the power supply supplied with it is faulty and creating a lot of noise which your internal wiring is picking up if you haven't removed the ring wire or fitted an iPlate.

Check your internal wiring - http://www.dslzoneuk.net/socket.php?type=html

Using a wired connection would normally give better results than wireless.

James123_2

Thanks Again!
There shouldn't be any problem with cabling picking up interference as my router is plugged directly into an NTE 2000 which isolates the bell wire & filters at source. So, I'm still stumped. I've spent a lot of £££ on the set-up as I'm somewhat restricted in what I can do - BB is a bit of a lifeline.
Any other suggestions welcomed, but I guess it's time to send the kit back to Amazon.
Best Wishes!

kwikbreaks

I still think the most likely problem is with the psu. Try running the new switch (just powered up not connected to network) at the same time as you have the original connected. If you have a MW (AM) radio see if it picks up interference from the switch psu.

James123_2

kwikbreaks wrote: »

I still think the most likely problem is with the psu. Try running the new switch (just powered up not connected to network) at the same time as you have the original connected. If you have a MW (AM) radio see if it picks up interference from the switch psu.

Thanks. I'm not particularly techie, but I suppose they'll be some pick-up from the PSU anyway. It's one of these new lightweight efforts - not like the one with my existing switch which does feel like a brick. Great suggestion though, so will give it a whirl. All I know is that his unit is a new 'green' version using only 5w. Phew.