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EON - Read single phase meter

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I have just got the keys to our house, but am having trouble trying to take an electricity meter reading.

There is a grey box about 6" X 3", with 'Single phase watt hour meter' and 'Property of EON' on it. There is a digital display on the box, but it is blank.

Is that where the meter reading should be? as its blank how do i get a meter reading, is it best to ring EON?

Cheers
Rob

Comments

  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    Are there any buttons? Try pressing them.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    If not, you may need to ring the existing supplier to the property, which may not be the same company as owns the meter.

    How to identify your electricity supplier
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi robj_brum,

    Premier has given good advice, I would contact the current supplier of the property.

    Is the meter in the grey box? or is that the actual meter? you may need a meter box key to open the grey box.

    You can just ask your supplier for a meter box key, they will send you one out.

    Helena :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Thanks, ill try and find who supplies the property currently.

    The grey box is the actual meter, there is what seems to be a digital display screen, but its blank so i cant take a reading as we only got the property on Friday. I cant see any obvious buttons on it either.
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi robj_brum,

    I see, yes speak to the supplier, it sounds to me like the battery has gone in the meter and that's why you can't see the meter reading display.

    They will book an appointment for you.

    Helena :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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