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Help needed please,should I be on the new rules???

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  • jacob0902 wrote: »
    Hi all, just looking for some advise please,I dont want to go into too much detail in public forum,but heres the jist....to start with I am the Female part of a couple. Here goes,split from hubby in 2000,son lived with hubby,hubby claimed CSA,I payed the amount every month I was told too. Son then came and lived with me in 2008 (feb). I did not go to CSA for money from ex as I didnt want too. However son then went back to live with ex in 2009 (feb). Now he has taken me back to CSA. Heres the question, CSA say Im on the old rules because case originally opened in 2000,however shouldnt the case from hubby of been closed in 2008 when son came to me,and a new case opened in 2009 when son went back to ex. I had alll of sons benefits/tax credits/child benefit etc whilst he lived here,it was all done properly so I can easily prove that the ex should of informed them in 2008 that son was no longer living with him. So im pretty sure it should be a new case from 2008,hence the new rules. Do i have a case???

    Have you been in contact with the CSA to see what they have to say about the issue/s you raise?

    If yes, what was their response?

    If no, why not?
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
  • we are in the process of it all as we talk,lets just say they have not been over helpful so far!!
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