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Cancelling Flight, Can I get a refund?

Hi wonder if anyone can advise me please. I booked a flight to Kenya last weekend through agent with Emirates. I have not got the tickets yet but unfortunately, due to serious illness my mum has been hospitalised and I have to travel as soon as I can get a flight to Kenya this Friday or weekend.

The flight I have booked is for 18th Aug returning via Dubai where I have also booked 4 nights accommodation. Do you think I can get any refund on the tickets? I had booked for two as was planning holiday with my partner so total paid is over £1000!

Comments

  • Bisoy
    Bisoy Posts: 873 Forumite
    Read your T & C and I think you will still available for a refund depending on how many days you cancelled prior to your flight. Also if you took Travel Insurance they might be of help as well. Good luck.
  • massa121
    massa121 Posts: 67 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Thanks for your reply. I have not even got tickets so don't know what are T&C. I have not arranged travel insurance yet. Appreciate you reply.
  • Lifesaver
    Lifesaver Posts: 273 Forumite
    Contact Emirates here

    City: MANCHESTER
    Agent: Emirates
    Address: Riverside Court
    Riverside Park
    Bollin Walk
    Wilmslow
    Cheshire SK9 IDL
    UK

    Telephone: 0870-2432222
  • massa121
    massa121 Posts: 67 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Many thanks for reply.
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