Citibank Question.

benoit

I noticed at the beginning of the Basic Bank Account thread Citibank was mentioned a few times but i didn't think they did a basic account.

Can anyone tell me how they work? I have looked at the terms for all of the current accounts they offer but even the most basic access one has a minimum income requirement of £20,000.

Do they just not offer a basic banking service for anyone on a lower income than £20,000?

cifpower

They do not enforce the £20k income level. A lot of people got a Citibank account a year or two back as they lowered their criteria. It has since been raised so you have to have a good rating to get one of their account.

They do not offer a basic bank account only one that is, in their words, "more" basic.

THEMOUND

Along with FD,i also bank with citibank and find their service impeccable,never had an issue at all,was given an instant £3000 O/D with them,again,like FD i dont use.

cifpower wrote: »

They do not enforce the £20k income level. A lot of people got a Citibank account a year or two back as they lowered their criteria. It has since been raised so you have to have a good rating to get one of their account.

They do not offer a basic bank account only one that is, in their words, "more" basic.

benoit

cifpower wrote: »

They do not enforce the £20k income level. A lot of people got a Citibank account a year or two back as they lowered their criteria. It has since been raised so you have to have a good rating to get one of their account.

They do not offer a basic bank account only one that is, in their words, "more" basic.

Bit old i know but i applied for the Access account with Citibank after we had this discussion & got a letter today telling me my application had been approved and i just needed to sign and return the declaration, so it looks like they did not enforce the £20,000 income level afterall.

cifpower

benoit wrote: »

Bit old i know but i applied for the Access account with Citibank after we had this discussion & got a letter today telling me my application had been approved and i just needed to sign and return the declaration, so it looks like they did not enforce the £20,000 income level afterall.

That letter means nothing I am afraid. They do not perform the checks until you send that letter back. I applied and got that letter only to be declined.

Voyager2002

I was declined when I first applied to them (about a year ago). Apparently there was a single black mark on my credit record: a direct debit had been taken from a non-existent account and this showed up as a bad debt. Resolving the matter and getting the bank to contact the CRA to remove the black mark took two full days! Anyway, I then appealed and at that point they gave me an account! I did not ask for any credit facilities because I didn't need them. So yes, Citibank are decidedly choosy.