Help with Uninstalling D-link Modem software & other programs? Please

catlou

Hi all

I have gone "wireless":D since last week so now am trying to uninstall the software for the DSL-200 D-link modem?

When I click uninstall it tells me "error loading newdev.dll" when I click ok it then tells me "administrator priviledges are required to install, uninstall or configure the DSL software".

I am the only person who uses this pc and have checked and my account is an administrator one? I have also tried to remove it in control panel and through cccleaner but still get the same message?

Does anyone have any other suggestions?

Don't think that it is connected........but I also have a few of other programs that I seem to have uninstalled from my pc including ebay turbo lister 1, Ipod updater, and flashpeak slimbrowser?? but they are still listed when I click "start", "all programs" Also I can't seem to uninstall Channel 4 OD neither?

I would be grateful if someone could give me some advice on how to get rid of these as I am trying to keep my pc as "clean" as possible!

Thanks

bob_man_uk

what operating system are you using, if your using vista/windows 7 you should be able to right click on the uninstaller and choose run as administrator, failing that use add and remove programs in control panel.... or whatever the vista/7 alternative is (its not hard to find and is quite obvious, something like uninstall software) you should be able to do this for the other software on your computer too.

if you still get errors in uninstalling using the control panel method and run as admin method then there are ways to remove items via the registry, but it wont be a true "clean" uninstall, just means you can remove the entry and files yourself, then run a registry cleaner and hope it cleans up anything left behind by the app.

sorry if its not very clear.

catlou

Thanks bobmanuk!

I am using windows XP.

Not sure if I am missing something:o?? But I can't see a "run as administrator" option with uninstall?

I have tried removing them in control panel but still get the same error messages?

bob_man_uk

catlou wrote: »

Thanks bobmanuk!

I am using windows XP.

Not sure if I am missing something:o?? But I can't see a "run as administrator" option with uninstall?

I have tried removing them in control panel but still get the same error messages?

yeah XP doesnt use UAC which would be what right clicking and running as administrator would fix.

urm... do you have the installer for the software again? maybe if you run the installer again it sometimes asks you do you want to repair/remove?

catlou

bob_man_uk wrote: »

urm... do you have the installer for the software again? maybe if you run the installer again it sometimes asks you do you want to repair/remove?

Yes I had tried this too - same error message though?

dogmaryxx

Log on as an administrator

http://www.microsoft.com/windowsxp/using/setup/tips/advanced/adminaccount.mspx

catlou

dogmaryxx wrote: »

Log on as an administrator

http://www.microsoft.com/windowsxp/using/setup/tips/advanced/adminaccount.mspx

Stupid question ....but .....I only have the one account (mine) on the pc and in the control panel info it says computer administrator by my account already so is this ok or do I still need to "log on" as it shows above?

or is that something different? I'm confused!!

bob_man_uk

when you log in, do you get (its fine if you dont see administrator at the top)



this screen?

if so press ctrl + alt + del and you shoudl be able to type in administrator and the password *should* be blank, unless youve changed it.

but in all honesty, this shouldnt even matter unless your user is just a limited account/standard user, which you should be able to change yourself in control panel > user accounts

catlou

I tried doing that when the log on to windows box came up it showed "compaq_user" as the username (me) so I changed it to Administrator with no password and it came up with the message "unable to log on because of an account restriction"??

bob_man_uk wrote: »

but in all honesty, this shouldnt even matter unless your user is just a limited account/standard user, which you should be able to change yourself in control panel > user accounts

to be honest -Yes that's what I thought too? My account Definitely shows Computer Administrator under my username in the control panel - so I'm still lost!!

bob_man_uk

try here

click the second link and give it a go.... just a quick google.

dogmaryxx

- D-Link DSL-200: Unable to uninstall

If you are having trouble uninstalling your D-Link DSL-200 modem, try running the following uninstall program:
you might have success using the D-Link DSL-200 Uninstall tool: ftp://files.dlink.com.au...L-200_Remove.zip


Above from Whirlpool pages