New Electicity Meter installed - 7K units displayed

[Deleted User]

Hi, Just had MeterPlus in to replace the electric meter due to the age of the old one. Only query I have with the new white digital meter they put in is it already had 7028 units displayed on it. Does this mean it's a refurb?

st999

yes it does, mine started at 31720

Stan

[Deleted User]

Thanks for clearing that up.

spiro

Deleted_User wrote: »

Does this mean it's a refurb?

No, it just means it has been installed elsewhere before being installed at your house. This typically happens when a meter worker removes a meter from one house when doing credit to prepayment meter or vice versa and then goes to another house to fit a meter of the type he has just removed. Rather than using a brand new boxed meter, he uses the unboxed one he has just taken off the wall.

torbrex

Deleted_User wrote: »

Hi, Just had MeterPlus in to replace the electric meter due to the age of the old one. Only query I have with the new white digital meter they put in is it already had 7028 units displayed on it. Does this mean it's a refurb?

As long as the engineer installing the meter records the opening read there is nothing to worry about, he should have left a card or a sticker close to the meter with the details of the outgoing and incoming meter.

[Deleted User]

He never left a card or sticker or got me to sign anything. He did come and take the old meter reading before going back to his van to get his tools.

dogshome

Hi LeeUK - So the meter exchange man didn't leave a card with the old meter readings ?

That's not good news, so just to be on the safe side write to your supplier giving the date the meter was changed and the Old and New meter readings

Premier_2

I've a feeling perhaps the OP doesn't have the reading of the old meter before it was removed? :eek:

I would contact the supplier immediately in any case, explain what a shoddy job the enginner appears to have done by not providing you with the written details (and when my meter was replaced, even showed me the evidence too so that there was no argument) and providing them with at least the start reading of the new meter.

torbrex

As a meter reader I have heard far too many horror stories where the engineer has not left the exchange details and the customer has no proof when the supplier sends them a huge bill because the meter exchange has not been processed properly.

dunloadin

I change meters, and a card with the old and new read should have been left, theres no excuse for not leaving one. Contact your supplier and get confirmation that the meters were correctly read.

Spiro is right in his post, the guy/gal probably only has old stock left in his van, no problems with this as long as the read has been passed on to the supplier.

torbrex, I have stories and sorted out problems where meter readers have got it wrong, theres good and bad people out there....not that many bad.

[Deleted User]

Thanks all. I did take a meter reading of the old meter and a photograph before it was replaced. I'll write to EDF about it with the old meter reading and the new meter start reading. I'm not happy about it now knowing all this!

Also why replace a meter because they say it's old with a another meter that could of possibly been in use at another property for years!