Carphone Warehouse refund - what are the chances?

molerat

pmduk wrote: »

You believed what a carphone warehouse sales guy told you? That was your first mistake.

No, the first mistake was crossing the threshold of a CPW shop

woody01

I believe I was mis-sold the phone because he dismissed my request about fixing it.

Its up to you to find out whether it was repairable or not.

Do I have any grounds for a refund?

No...but you got lucky. It isn't faulty, therefore they don't have to.

uganda

woody01 wrote: »

Its up to you to find out whether it was repairable or not.

No...but you got lucky. It isn't faulty, therefore they don't have to.

You may well be right woody, although I can't be sure.

But surely, once they agree to refund me for the phone they should also take back the sim card that came as part of the package?

I'm asking because I don't know, so I won't be arguing points of law with you or anyone unless I discover otherwise later on, but I still say they have a strange way of doing business!