sky player on Windows 7 Media Centre - its not there

annettetabs

Hi, wonder if anyone can shed some light on this for me. I have just upgraded my laptop from Windows Vista Home Premium to Windows 7 Home Premium courtesy of Dells upgrade programme. I already have sky player installed with a valid subscription and i believe sky player was going to be available to use with WMC. However, i don't have an Sky Player icon on my WMC as stated i should have and wonder how to fix this and make it available through WMC. Thanks

JasX

go to sky.com and re download sky player?

sam.wright_2

where did you check to see if you had the sky player icon?

custardy

according to sky you should have an icon on the recorded TV section

http://skyplayer.sky.com/watch/windows-media-center/

play the video to see

annettetabs

JasX wrote: »

go to sky.com and re download sky player?

Going to try this - thanks

annettetabs

sam.wright wrote: »

where did you check to see if you had the sky player icon?

in the recorded tv section?

sam.wright_2

under the tv section there should be(on mine anyway!) 4 icons- sky player, recorded tv, guide and live tv set up

annettetabs

sam.wright wrote: »

under the tv section there should be(on mine anyway!) 4 icons- sky player, recorded tv, guide and live tv set up

All i've got is recorded tv and live tv set up? currently downloading sky player again but i dont think its going to help, i assumed the skyplayer icon would automatically be included as its being advertised as now available in windows 7 wmc. This is really frustrating!

sam.wright_2

Found this on another site- may work for you hopefully

My Sky Tile Does Not Show Up!

I have heard of several cases where the sky tile has not shown up on the start menu. This could be caused by any one of the following problems.

• The PC region must be set to UK
• Manually download the latest updates for Windows Media Center
• Graphics drivers need to support glass
• A previous install of the sky player may need to be uninstalled manually
• If all else fails do a full reset of Windows Media Center!!

Correct PC Region Settings

The Sky title will only be displayed for users with UK region settings. Some custom installs of Windows may not have all the region settings correct configured.
To check your region settings open the Region and Language control panel (start menu | Region and Language):

Make sure that the format is set to English (United Kingdom).

Make sure the current location is set to United Kingdom.

Click the Copy settings… button

Make sure that the Display language, input language, format and location are all set for each user account correctly. If not select the two check boxes welcome screen and system accounts and new user accounts, and click OK.

annettetabs

At last it works!!! i run a reinstall of wmc and its there. Thanks for all your help.