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Mercedez fault

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I have a Mercedes 180K and would like to know if a fault with the 'mixture adaptor pipe' is a common fault. My car have only done 40,000 and was first registered in 2004. Can this fault be put down to 'fair wear and tear'. Where can I go for help if Mercedes refuse to see this fault as a manufacturing fault as I think it is.
There seems to be an Ombudsman for almost everything but not for vehicles. Or is there ??

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