A journey of a 1000 miles must begin with single footstep....

Woowoo

I did tell him if he continued to speak to me that way I would cut him off, but it didn't have much affect! Trouble is I find it so hard not to argue back!

Light is orange, its still on but it has stopped flashing now! Last time I had this the garage just cleared the fault, am hoping its the same problem and nothing serious.

EB69

I have learned now not to raise my voice, and to tell them politely, firmly (and apparently in Hyacinth Bucket's voice) that I will not be spoken to that way and if they wish to continue the conversation they must amend their tone (and desist from choice language, if appropriate) or I will end the call. They dont get a second chance - I always hang up if they continue to be rude. This occasionally results in a complaint to my boss but he always backs me up. I do try to see it from the other persons point of view, its a stressful time for my clients, but there is a limit to what I will tolerate. I suppose in my job its inevitable though - I am always going to be upsetting one of the two people involve in every one of my cases!

Woowoo

I have told my boss and he has said he'll tell him where to go if he calls me again

**Kat**_2

Good on your boss. I don't get too many calls like that as I deal with our clients rather than debtors but I have had a few ring me by mistake and it's not nice at all. xx

Woowoo

The Christmas tree is up, just the outside lights to do tomorrow. Our whole street does the outside of their houses and people come from all over to visit and put money in the charity box.

Herewego

I will be looking out for some pics, I should have got my cleaning done so i could decorate soon but working has got in the way.

Woowoo

I had to do a speed clean as my sister is coming to dog sit tomorrow night, I get a free room at the hotel as party organiser

Herewego

Nice free room should save in taxi fares.
I started cleaning well I got the stuff out does that count I plan on an early start lots to do before DH attempts to come home on Sunday

Woowoo

Is your DH still stuck at work? He must be sick of it all now.

Herewego

He made it home last night borrowed a Landrover from a friend at work for a few hours, came in had a hot dinner packed up a few days clothes and went again. We have agreed its safer to stay in the room he has until Sunday unless things improve here greatly