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CD Wow Returns

Rebecca.
Rebecca. Posts: 79 Forumite
Tenth Anniversary Combo Breaker
in Consumer rights
I ordered a CD from https://www.cdwow.co.uk, which arrived this morning. The CD is a gift for a friend, but I'm a little worried someone else might buy it for her too! So today I went to look on the website to see what the process is for returning the CD, should I need to. However, on the website, it states that :

CD WOW! will only accept returns for the following:
  • Goods damaged or faulty prior to delivery
  • Goods supplied incorrectly
  • Goods that vary from their description on the website
Am I right in saying that this is illegal? I thought I was entitled to return anything bought online within 7 days. And does anyone have any experience in dealing with CD Wow with regards to this?

Comments

  • rsykes2000
    rsykes2000 Posts: 2,494 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You are entirely correct that the UK DSR say this. CD-Wow I understand are not based in the UK, so this wouldn't apply.
    I could be wrong, if so, apologies.
  • PeteMc
    PeteMc Posts: 567 Forumite
    Part of the Furniture 500 Posts
    rsykes2000 wrote: »
    You are entirely correct that the UK DSR say this. CD-Wow I understand are not based in the UK, so this wouldn't apply.
    I could be wrong, if so, apologies.

    No you're not. CD WOW are an Australian company.
  • rsykes2000
    rsykes2000 Posts: 2,494 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    PeteMc wrote: »
    No you're not. CD WOW are an Australian company.


    Cheers. I had a vague memory of them being HK based but then being bought out.
This discussion has been closed.
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