Avast: Unable to scan lines?

aaroncaz

When I run Avast, it shows no virus, but after scan has finshed a box pops up, saying results of last scan, with 2083 lines? that it has been unable to scan..Sorry to be dim, but what does this mean? Is it anything to worry abt?:o Can't copy and paste results.

aliEnRIK

Not sure

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

aaroncaz

Thanks, I have run Malwarebytes and nothing.

aliEnRIK

Can you please open malwarebytes and goto LOGS and post the WHOLE of the last log?

Then run hijack as above

aaroncaz

this is malwarebyte log:


alwarebytes' Anti-Malware 1.44
Database version: 3774
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

22/02/2010 12:24:34
mbam-log-2010-02-22 (12-24-34).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 248978
Time elapsed: 49 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

aliEnRIK

Pretty sure its fine anyways. ~

"Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned."

aaroncaz

I'm having trouble with hijack, cant seem to save the log.

aaroncaz

it says "For some reason your system denied write access to the hosts file,

CHR15

There is a box in hijackthis to Scan and save a log.

Once the scan finishes, it should pop up a text box with the results. You can then Copy & Paste the contents of the text box.

aaroncaz

theres more, but for vista it says right click on icon and click run as administrator, but tried this and dont work.

aaroncaz

CHR15 wrote: »

There is a box in hijackthis to Scan and save a log.

Once the scan finishes, it should pop up a text box with the results. You can then Copy & Paste the contents of the text box.

I've got the box but cant copy and paste, and when I try to save it get problems.