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Problems, Help appreciated (end of tenancy)

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Comments

  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    There'll be no next time this experience has left me ill!

    I meant next time you have a complaint: next tenancy, wrong bill from phone company, bank error, holiday disaster....

    by all means start with a phone call or face-to-face conversation, but unless it's resolved there and then, always follow up in writing.
  • moromir
    moromir Posts: 1,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I can go to my phone company and request all the phone conversations to the LL number and also request recordings as proof

    Uh... at best you'll get an itemised phone bill showing you called the Landlord on date x and y. The Landlord will simply claim you discussed other matters.

    As for recordings, someone more knowledgeable will be here in a minute but a) I highly doubt your phone company routinely records your phone conversations unless you mention explosives and holy wars on a regular basis and b) I'm pretty sure its illegal to record people's conversations without their consent, as such any recordings would be inadmissable (I believe a transcript is ok though).
  • Fire_Fox
    Fire_Fox Posts: 26,026 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I can go to my phone company and request all the phone conversations to the LL number and also request recordings as proof

    ?????? No really, you can't. Next time you need to lodge a formal complaint (with anyone about anything) put it in writing and send the letter recorded delivery.
    Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️
  • timmyt
    timmyt Posts: 1,628 Forumite
    be careful about relying solely on recorded, it can remain uncollected or get lost, as recorded gets put in the same bag as regular post...the only diff is it needs to be signed for to be handed over
    My posts are just my opinions and are not offered as legal advice - though I consider them darn fine opinions none the less.:cool2:

    My bad spelling...well I rush type these opinions on my own time, so sorry, but they are free.:o
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    the only diff is it needs to be signed for to be handed over
    Err.... that's the point! Proof of delivery!
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