Assistance Required

mrworldismyoyster

Just before the court case I received an offer from Natwest to repay me around 2k in "unfair charges" before I could accept the court case started and now almost 2 years later I have recieved a letter from Natwest saying that they believe the charges are fair and made reference to the outcome of the court case. Is there a template for anyone in my position? or would someone be kind enough to help me draft a response?

basically they made me an offer in writing and post court case are negating saying unless I respond in 8 weeks they would consider the matter as closed.

I used all the templates from here to get me into a position in which I was made an offer however I have had to re-register as I lost my password and registered with a now redundant email addresss hence this appearing to be my first post.

Many thanks to anyone who could help me.

lofatmat

call the office of fair trading and or consumer direct for advice cd's number is
08454040506

natweststaffmember

mrworldismyoyster wrote: »

Just before the court case I received an offer from Natwest to repay me around 2k in "unfair charges" before I could accept the court case started and now almost 2 years later I have recieved a letter from Natwest saying that they believe the charges are fair and made reference to the outcome of the court case. Is there a template for anyone in my position? or would someone be kind enough to help me draft a response?

basically they made me an offer in writing and post court case are negating saying unless I respond in 8 weeks they would consider the matter as closed.

I used all the templates from here to get me into a position in which I was made an offer however I have had to re-register as I lost my password and registered with a now redundant email addresss hence this appearing to be my first post.

Many thanks to anyone who could help me.

The initial offer would have had a timescale on it in spite of the start of the OFT test case. The current letters are being sent out en masse to everyone.

I'm afraid to say, I wish you had asked this question over 2 years ago because you would have been 2k up. As it is, you now face a battle to see that 2k today.

Premier_2

Why did you wait almost 2 years for this money?
The court case could only possibly have gone one way for you, and it did; or did you think the court case would have granted you even more money?

Sorry, I too think you've probably lost that £2k (plus the interest it could have earned you over the last 2 years)