EDF account query

JennyR68

I joined EDF on 28th Jan and signd into my online account today to see a charge of £185.87 applied on 22nd Feb. Bill due 17th May.

I know I've only used £146.03 (I say 'only', very frustratingly had to pay E7 till they will change the meter, really should be £128 )

So what is the charge? do they estimate your usage each month and apply it to the account? Should I start giving them regular readings so they can get estimates right?

dogshome

Hi JennyR68 - From your post it seems that EDF have estimated the reading for this bill, you can get on to them with the correct reading and they will re-issue it.
You don't say what tariff you are on, but when I first joined EDF they also issued a bill after one month, although I have a credit meter with Qtly billing.

~Chameleon~

With EDF you have to supply readings to them online every quarter. They usually send an email reminder to do so.