£9000 backdated British Gas bill!!!

smjxm09

I have no sympathy for anyone who can’t be bothered to check their own meter reading.

Wickedkitten

With £9000 usage,did you leave the heating on all day everyday during the winters and just think that they were never going to bill you?

BusinessEnergyBroker

Marshy69 wrote: »

Has anyone had anything similar to us?
We were back charged for 5yrs of use as BG had failed to take meter readings.
We have gone to the Ombudsman, who has not helped!
We have changed supplier and the new supplier has changed the meters as they were faulty.
Is there any way to raise awareness of this action?
Help!
Thanks.

They are legally obliged to take readings (or attempt to) at least once every 2 years.

If this is a domestic account they can only back bill you for 12 months and Ofgem regulations support this.

I suggest that you remind them of this.

savemoney

Your wasting your time BusinessEnergyBroker Op hasnt been back since posting. We get a few of these on boards these days

kjsmith7

Utility companies are eligible to check/read gas meters every 2 years (due to safety), but I believe there is no legal obligation to check the electricity meter.

spiro

kjsmith7 wrote: »

Utility companies are eligible to check/read gas meters every 2 years (due to safety), but I believe there is no legal obligation to check the electricity meter.

They are supposed to check the elec one every two years but the clock restarts every time you change supplier unlike gas which is every two years regardless of the number of suppliers in the period.