Please help me!

fedrightupgirly

Apologies if I am posting this in the wrong place but I really need some help! I originally wrote to Barclaycard last June about my two cards with them and the fact that they had been charging me PPI which i never asked for since the cards were taken out. They failed to respond which resulted in me going to FOS and I received a letter back on the 9th Feb saying that they agree they are in the wrong and offering to reimburse me £24000 plus interest! Great news here BUT...they want to pay off both cards (both owe 8k each) and send me balance.

I dont want to do this as both cards are now being held with an outside debt agency and i pay a reduced monthly payment. So my questions are as follows:

1. do I have a choice what happens with the money?
2. can they favour themselves as a creditor
3. As both cards are defaulted, surely if i was in a position to clear a debt in full then surely the Company would take a reduced amount (ie 75% or something?)

I have written back to BC 3 times now saying what i want to happen and they just keep telling me they never receive my letters so I am just going around in circles at the minute

My financial situ is pretty bad at the minute and this money would enable me to clear things and resume a normal life.

Please help!

katie1

Are you sending your letter recorded delivery , so they have to sign for letter and you have proof ???

fedrightupgirly

I havent done up until now no, but i have faxed it twice also,

K1RST1E_2

hi there,

that's great news on the figure! why would you not want to use it to pay off the outstanding balance? you won't owe them any more money and you would free up those monthly payments you would have had to keep paying.

kirstie.