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Natwest Charges

I have recently had 2 bank charges which are my first ones ever and I wasn't even informed by post or any other method of communication that these charges were being taken from my account. The second charge came really close to giving me another charge so I am a little worried by all of this. After speaking to a friend who works in a bank he said that they have to inform me a certain number of days before they take the charges. So what I want to know is:

Is this legal and what should I do about it?

Thanks for any help any of you can offer.

Comments

  • Kavanne
    Kavanne Posts: 5,093 Forumite
    How do you get your statements? Paper or online?
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    venomsst wrote: »
    I have recently had 2 bank charges ...


    ... what should I do about it?

    Thanks for any help any of you can offer.

    Call your bank and see if you can negotiate the charges to be waived.
    If this is the first time it has occurred, and your account is otherwise in good standing, the bank will usually waive the charges as a gesture of goodwill.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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