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Deleting dial up access in Windows Mail

April2
April2 Posts: 508 Forumite
edited 22 February 2010 at 7:58PM in Techie Stuff
This is probably so simply - but I can't fathom it.

I have an elderly neighbour's laptop which she hasn't used for over a year and which, apart from battery charging, needed numerous MS updates for its Vista OS and Defender and a new anti-virus program installed.

OK, those were time-consuming but all are now done.

Her old dial-up account had also expired so I'll be allowing her wireless access to my router for her access in future.

The internet side of things hasn't been a problem but the one thing I cannot work out is how to switch off Windows Mail trying to use her old dial up access whenever I hit Send/Receive (yes, I have removed the number it used to dial in Tools, Options, Connections).

As I said, I'm sure it's simple but I've spent 2 hours (while Windows Update and Defender were doing their things) trying to work it out.

Has anyone got a step-by-step guide please?
Their - possessive pronoun (owned by them e.g. "They locked their car").
They're - colloquial/abbreviated version of 'They are'
There - noun (location other than here e.g. "You can buy groceries there") OR adverb (in or at that place e.g. "They have lived there for years") OR adverb (to or towards that place e.g. "Go there at noon") OR adverb (in that matter e.g. " I agree with you there").

Comments

  • Snooze
    Snooze Posts: 2,041 Forumite
    1,000 Posts Combo Breaker
    TOOLS > ACCOUNTS > PROPERTIES > CONNECTION

    Uncheck the box that says 'Always connect to this account using'. Click OK.

    Job done. :)
  • April2
    April2 Posts: 508 Forumite
    Snooze wrote: »
    TOOLS > ACCOUNTS > PROPERTIES > CONNECTION

    Uncheck the box that says 'Always connect to this account using'. Click OK.

    Job done. :)
    Thanks - but I don't get that when I click on Properties.

    I get Active Directory Properties.
    Their - possessive pronoun (owned by them e.g. "They locked their car").
    They're - colloquial/abbreviated version of 'They are'
    There - noun (location other than here e.g. "You can buy groceries there") OR adverb (in or at that place e.g. "They have lived there for years") OR adverb (to or towards that place e.g. "Go there at noon") OR adverb (in that matter e.g. " I agree with you there").
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Yes, that's what Outlook Express shows.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Baldur
    Baldur Posts: 6,565 Forumite
    If you use the suggested sequence in Mail, you should see any accounts that are set up and 'Properties' should bring up a pop up with 5 tabs, relating to the selected account, one of which is 'Connection'.
  • Snooze
    Snooze Posts: 2,041 Forumite
    1,000 Posts Combo Breaker
    April2 wrote: »
    Thanks - but I don't get that when I click on Properties.

    I get Active Directory Properties.

    Been a loooooooooong time since I used Windows Mail in all honesty. That's how I remember it anyway.

    The only other thing I can suggest is deleting the account and then reinstalling it (ie. go to 'create new mail account'). This should remove the association with the old dial-up account. Makes you note down the email account settings before you delete it, specifically the incoming pop3 details and the outgoing smtp details and also noting whether any of the boxes are checked for 'server requires authentication' or 'log-in using secure password authentication' etc. Shouldn't take any more than 2 mins to do. :)
  • April2
    April2 Posts: 508 Forumite
    Thanks you two.

    It would not let me access the Connections tab (it just 'hung' whenever I clicked it) so I ended up having to delete the account and re-enter it. Luckily, I knew her password. That did the trick.

    Many thanks again.
    Their - possessive pronoun (owned by them e.g. "They locked their car").
    They're - colloquial/abbreviated version of 'They are'
    There - noun (location other than here e.g. "You can buy groceries there") OR adverb (in or at that place e.g. "They have lived there for years") OR adverb (to or towards that place e.g. "Go there at noon") OR adverb (in that matter e.g. " I agree with you there").
  • Snooze
    Snooze Posts: 2,041 Forumite
    1,000 Posts Combo Breaker
    April2 wrote: »
    Thanks you two.

    It would not let me access the Connections tab (it just 'hung' whenever I clicked it) so I ended up having to delete the account and re-enter it. Luckily, I knew her password. That did the trick.

    Many thanks again.

    Good show. Glad you got it sorted. :T
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