Please can someone help?

frannyann

Little_Miss_Worrier wrote: »

Really? The shop i went to was pretty busy so i felt like they didn't want my custom... So i've just gone in blind with the landy thing :idea:
Me and my bright ideas!!

Honestly, you should have just walked out of there, pretty woman style, saying 'big mistake, BIG mistake!' and gone somewhere else. You should be treated well as this is a massive deal to a bride.

pretzelnut

i dont know if all shops do it, i only knew because they had me down as a rush job and i queried this £95 charge - it was only then that i was informed that it was for wedding dresses that need to be here in less than 6 months, so i siad its only january im not getting married till august, thats more than 6 months away, they had me down as april.

svjenni

from the landy website:

Dear Customers,

From about 8th of February 2010 to 19th of February 2010 is the national holiday of Spring festival ( Chinese New Year) .

The order placed after 22th of January can only be finished by the end of February 2010 or early March.

We are really sorry if there is any delay of your order.

If you have dresses to order, please place ASAP.

For more information, please email us at service@landybridal.com

Best regards ,

Landybridal team

keep bugging them every couple of days - they will just be busy catching up atm, don't worry - sounds like you will be fine

svjenni

here is the landy thread - get a cuppa and take your time reading it, hopefully it will put your mind at rest a little

http://forums.moneysavingexpert.com/showthread.html?t=1230785

Little_Miss_Worrier

Thanks to all for your advice - Still no reply email like..... I'l just gonna send the 4th one now!

mshelsbels

Which email address are you using?
I had 2 replies from them today,one from this one
[EMAIL="service@landybridal.com"]service@landybridal.com[/EMAIL]
and the other from this one
[EMAIL="asapbay_001@yahoo.com.tw"]asapbay_001@yahoo.com.tw[/EMAIL]

(asapbay is Landys Ebay shop by the way!)

Hels x

Littlemadam83

It is sooooo nerve wracking ordering from Landy! Every day I was counting down the days to when it was due to be despatched.

I am totally satisfied with my dress and the work that has gone into it is amazing . So please do not panic! I have dealt with Ivan and Lucy and both are very helpful people. It was despatched bang on time in the tiniest "bag" and arrived via DHL within 5 days - so impressive

What dress have you ordered? You will recieve it in plenty of time, and if you are getting custom made size wise will only need minor alterations if any!

xxx

onhistoes

Little_Miss_Worrier wrote: »

Hiya. I'm new to this site but have been reading about Landy Bridal. I am really worried as I have ordered a dress from there and am wondering if there is anybody who has had a dress from them?

Hi There,

I ordered a Mother of the Bride outfit from Landybridal in January and they told me it would be here middle of March, extra time required due to Chinese new year. It hadn't arrived by the beginning of April so, after a few e-mails they told me "it will be sent tonight." It arrived here a few days later and it looked as though it had been thrown together in a rush. However, the biggest disappointment, there was a hole in the material so it wasn't fit for purpose. I took digital pictures and emailed them to Landybridal and they said they would make another one. I wanted my money back but they kept insisting they would make another "better" one. I reluctanly agreed and then I got a mail from them asking for another 50 Euro for postage. I refused, asked for my money back and they have consistantly refused to respond to any mails I send them. If I was you, or anyone else for that matter, be very very careful dealing with Landybridal

lindaatno9

I think you'll find that you can please everyone some of the time, but you can't please everyone all of the time. In every walk of life you'll get someone who isn't satisfied with a service. You had the experience with a bridal shop. Someone else will say how marvelous they were.
With Landy you pay your money you take the chance, like everything you get over the internet. My daughter ordered a Little Brown Bag for £10 (no idea how much the genuine ones are) When it came it was green.

Everyone has a different 'satisfaction' threashold. In my line of work, mine is very high!

I'm sure everything will be fine.

lindaatno9

onhistoes wrote: »

Hi There,

I ordered a Mother of the Bride outfit from Landybridal in January and they told me it would be here middle of March, extra time required due to Chinese new year. It hadn't arrived by the beginning of April so, after a few e-mails they told me "it will be sent tonight." It arrived here a few days later and it looked as though it had been thrown together in a rush. However, the biggest disappointment, there was a hole in the material so it wasn't fit for purpose. I took digital pictures and emailed them to Landybridal and they said they would make another one. I wanted my money back but they kept insisting they would make another "better" one. I reluctanly agreed and then I got a mail from them asking for another 50 Euro for postage. I refused, asked for my money back and they have consistantly refused to respond to any mails I send them. If I was you, or anyone else for that matter, be very very careful dealing with Landybridal

I think it's great to come accross and offer you experience but what we have here is a bride who is very worried about her order. I feel that this will more than likely make matters worse for her.
I'm a dressmaker and have seen some 'bad' experiences just as I have read about positive ones. The thing which I am sceptical about is their 'best quality' fabrics. I deal with fabrics all of the time so I know what it a poor quality to a best or superiour quality.

My advice would be to source dressmakers. I completed a wedding dress in 11 days. Ok, I was under extreme pressure but you don't always have to accept the '6 month' waiting period.