Virgin Media call mobile phone barring rip off

bettybop

Buzby wrote: »

Yes - I can just see Ofcom falling over with glee at your request for a Cheesburger. Any other perverse similarities you feel relevant? Like getting Burger King to supply you with a Big Mac....?

It's only a problem in your mind, because of your limited expectations. Why not ask BT and Kingston how they block their calls. You talk as if VM somehow fails when others do not.

They don't.

Your posts have no relevance whatsoever to the problem that exist with Virgin Medias mobile call barring problem.

Heinz

There isn't as problem - except in your mind.

If VM offers a service to bar calls to mobile numbers and a line user dials a 118 provider (which is not a mobile number) and that 118 provider manually connects a call to a mobile at the request of the line user, VM's call barring has not failed. Instead, the line user, who is obviously aware of the bar, has used subterfuge to get round the barring.

.... your teenagers can easily phone 118 118 and Virgin Media will happily put them through via 118 118 to any mobile number your kids have dialed.

Two points there:
(1). Your kids have not dialled the mobile number (they couldn't, because of the call bar);
(2). Virgin Media has not "happily put them through", 118 118 has.

I'd recommend anyone with devious teenagers gets a Commtel Phone Guard to bar the dialling of all numbers except those which you wish to allow.

bettybop

Heinz wrote: »

There isn't as problem - except in your mind.

If VM offers a service to bar calls to mobile numbers and a line user dials a 118 provider (which is not a mobile number) and that 118 provider manually connects a call to a mobile at the request of the line user, VM's call barring has not failed. Instead, the line user, who is obviously aware of the bar, has used subterfuge to get round the barring.Two points there:
(1). Your kids have not dialled the mobile number (they couldn't, because of the call bar);
(2). Virgin Media has not "happily put them through", 118 118 has.

I'd recommend anyone with devious teenagers gets a Commtel phone gaurd to bar the dialling of all numbers except those which you wish to allow.

Sorry, Virgin Media has failed.One should not be allowed to contact any mobile number from a Virgin Media phone regardless of just how that mobile number is accessed.End of story.You pay for mobile call barring from your Virgin Media phone line and you do not receive the service you pay for.

redux

There aren't many if any general directory services for mobile numbers anyway

ACDeag

You are paying the standard cost for calling a 118 number. They could equally have been put through to a Pizza restaurant or taxi firm. How can Virgin control it. Maybe you should have all calls blocked. Your real argument is the cost of 118118 not with a mobile. They have been a rip-off for years and have got even worse in the last couple of years.

bettybop

ACDeag wrote: »

You are paying the standard cost for calling a 118 number. They could equally have been put through to a Pizza restaurant or taxi firm. How can Virgin control it. Maybe you should have all calls blocked. Your real argument is the cost of 118118 not with a mobile. They have been a rip-off for years and have got even worse in the last couple of years.

In electronics there are things called gates which can be opened and closed , software program dependent,.
Virgin media can and should change their software to disable any calls to mobiles regardless of how many gates are or have been opened to access said mobile number.Simply done on a loopback of some sort which would take nano-seconds.
Again, if you pay for mobile call barring with Virgin Media then you should receive that service and not excuses as to why they Virgin Media have failed to deliver that service.

ACDeag

bettybop wrote: »

In electronics there are things called gates which can be opened and closed , software program dependent,.
Virgin media can and should change their software to disable any calls to mobiles regardless of how many gates are or have been opened to access said mobile number.Simply done on a loopback of some sort which would take nano-seconds.
Again, if you pay for mobile call barring with Virgin Media then you should receive that service and not excuses as to why they Virgin Media have failed to deliver that service.

You really don't get it do you. You are being charged for calling a 118 number. When they answer and you ask for a pizza restaurant Virgin have no idea whether the number is an 01 or 07 number the charge to you is the same. The number is not keyed anywhere that Virgin can see. You really want 118 numbers blocked.

bettybop

ACDeag wrote: »

You really don't get it do you. You are being charged for calling a 118 number. When they answer and you ask for a pizza restaurant Virgin have no idea whether the number is an 01 or 07 number the charge to you is the same. The number is not keyed anywhere that Virgin can see. You really want 118 numbers blocked.

Another stalwart than doesn't bother to read prior posts correctly then asks me the question, I posted about I posted about in the first place...Jeez.Makes my eyes water.

ACDeag

bettybop wrote: »

Another stalwart than doesn't bother to read prior posts correctly then asks me the question, I posted about I posted about in the first place...Jeez.Makes my eyes water.

I really cannot be bothered with this thread anymore as you are obviously not taking any notice of what people are saying to you.

Heinz