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Ryanair Conformation E-Mail

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Hi,

I booked a flight on Ryanair.com last week for September 5. I didn't print off the conformation thing that you get at the end of the transaction as I assumed that it would be emailed to me like last time. I have still not had any email from them, but the transaction has been debited on my debit card. My question is if I go to the airport on September 5 with just my passport and no print out will I still be able to travel? I don't really want to have to call Ryanair as they charge £1 a minute for the helpdesk! More than my 79p flight.
Thanks in advance to anyone who can help.

Comments

  • alanrowell
    alanrowell Posts: 5,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    GENERALLY they'll just look at your passport.

    BTW I always use a web based e-mail system like Hotmail for bookings - the confrimation e-mail is accessible from anywhere in the world & unless you delete it it doesn't disappear from the INBOX
  • impy78
    impy78 Posts: 3,157 Forumite
    Hiya,

    I've checked with Ryanair, and they say you need the print out - HOWEVER, you should be able to get a print out from their site.

    You need the confirmation number of the booking and they card number you used to pay with.

    Another thing worth checking - have you cleared out your internet history since making the booking? If not, you should be able to get it from there.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • M_Thomson
    M_Thomson Posts: 1,596 Forumite
    Part of the Furniture
    impy78 wrote:
    Hiya,

    I've checked with Ryanair, and they say you need the print out - HOWEVER, you should be able to get a print out from their site.

    You need the confirmation number of the booking and they card number you used to pay with.

    Another thing worth checking - have you cleared out your internet history since making the booking? If not, you should be able to get it from there.

    Hi,
    I don't have the conformation no, I have used e tickets before with long haul airlines, and they only ever seem to look at your passport. Just a bit worried, as to how Ryanair will work with this.
    I cleared out my history as well! Oh well, wonder if the conformation no will come out on my bank statement? Maybe a long shot.
  • impy78
    impy78 Posts: 3,157 Forumite
    M_Thomson wrote:
    Hi,
    I don't have the conformation no, I have used e tickets before with long haul airlines, and they only ever seem to look at your passport. Just a bit worried, as to how Ryanair will work with this.
    I cleared out my history as well! Oh well, wonder if the conformation no will come out on my bank statement? Maybe a long shot.

    They checked mine in quite minute detail, but that just might be the person that was doing it that day - it was at manchester airport.

    I would ring Ryanair in the morning, and go through the details with them. They should be able to retrieve it for you - the nunber is - 00353 12497791
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • akkida
    akkida Posts: 10 Forumite
    check your emails again. when i got emails from them recently, they were dated last december and hence tucked away 3 pages into my email folder. You could try calling them but it is impossible to get through unless you pay £1.00 a minute. From my experience, they do not answer emails.
  • lancsman_2
    lancsman_2 Posts: 93 Forumite
    Depending on which isp you use also check your junk/bulk mail. Mine landed in my bulk folder on yahoo. If you are with an isp that tries to filter spam before sending it on check your webmail with them.
  • Donnie
    Donnie Posts: 9,862 Forumite
    Really, don't worry about it. If your card has been debited, just take along a copy of that statement and the card with which you paid.
    Turn up a little earlier for your flight and go to their customer service desk.
    Let them know that you have forgotten your print-out, so you don't know your confirmation number.
    After a quick check, they'll give it to you.
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    This is Ryanair, not a long haul airline who makes money out of premium passengers, and needs to be sorted out before you travel to avoid hassle at check-in and yes I've seen them make a guy switch on his lap top computer to get a confirmation reference before they would check him in.

    e mails from Ryanair can take time to get to your in box due to the slowness of their computer servers so it may turn up eventually.

    The confirmation ref may be on your bank statement, if so put it in here https://www.bookryanair.com/skylights/cgi-bin/skylights.cgi?module=C3&page=PNR_LOOKUP&sid=&language=EN&culture=GB and print off your confirmation.
    Posts are not advice and must not be relied upon.
  • Saint_Chris
    Saint_Chris Posts: 3,876 Forumite
    Yes i booked spain for us in november, i booked the fights over 16 days ago and yesterday the confirmation popped up in my junk mail in box.

    So there is chance it will arrive.
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