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Virgin phone lines - any good?

Hi

Not being able to afford to pay the £125 reconnection fee with BT I'm looking at Virgin as a phone provider as it's a significantly cheaper connection fee.

Are there any pitfalls though that I should consider before I go ahead?

I'd be grateful for others' experiences.

Many thanks in advance,

CW

Comments

  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Shame about the significantly higher call charges...
    No free lunch, and no free laptop ;)
  • Buzby
    Buzby Posts: 8,275 Forumite
    Nope - the use much of the same Telephone Exchange technology, so technically they are on a par. For some, their network is better quality-wise, (because it was built on a fibre backbone to district hubs). BT are getting round to this, but I believe VM still have the edge,
  • spike7451
    spike7451 Posts: 6,944 Forumite
    Buzby wrote: »
    Nope - the use much of the same Telephone Exchange technology, so technically they are on a par. For some, their network is better quality-wise, (because it was built on a fibre backbone to district hubs). BT are getting round to this, but I believe VM still have the edge,
    Sort of correct,the main difference is you cannot have ADSL based broadband on a cable line as they work differently.Unlike BT,who use large PSTN Exchanges,VM use small roadside Mux set-up's which are usually in rings of eight.
  • ACDeag
    ACDeag Posts: 742 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Hi

    Not being able to afford to pay the £125 reconnection fee with BT I'm looking at Virgin as a phone provider as it's a significantly cheaper connection fee.

    Are there any pitfalls though that I should consider before I go ahead?

    I'd be grateful for others' experiences.

    Many thanks in advance,

    CW

    Call charges are much much higher. You can mitigate these by getting a Cable Saver plug in box from First Telecom.

    http://www.firsttelecom.com/other-products/cable-saver
  • OldGreyFox
    OldGreyFox Posts: 1,403 Forumite
    ACDeag wrote: »
    Call charges are much much higher. You can mitigate these by getting a Cable Saver plug in box from First Telecom.

    http://www.firsttelecom.com/other-products/cable-saver

    You could also use http://www.18185.co.uk/mobilerates.php via their 0808 Freephone Number.

    But is the op talking about VM cable or VM national?
  • Many thanks for your replies.

    I think I must mean Virgin media - it would be through a cable.

    Will this restrict me to just having Virgin broadband though?
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Many thanks for your replies.

    I think I must mean Virgin media - it would be through a cable.

    Will this restrict me to just having Virgin broadband though?

    Yes, for any other broadband service (ADSL) you need a BT line.
    No free lunch, and no free laptop ;)
  • Buzby
    Buzby Posts: 8,275 Forumite
    spike7451 wrote: »
    Sort of correct,the main difference is you cannot have ADSL based broadband on a cable line as they work differently

    Why on earth would VM wish to suppord ADSL on their PSTN? At best a kludge and at worse, alchemy - ADSL was foisted on the public because there was no other way.

    Unless of course, you also have a co-axial connection - and can provide BB down the same copper conductor that provides the bandwidth and contention rates BT would die for.
  • Buzby
    Buzby Posts: 8,275 Forumite
    Many thanks for your replies.

    I think I must mean Virgin media - it would be through a cable.

    Will this restrict me to just having Virgin broadband though?

    It really is a no-brainer. Yes, you are restricted to VM's cable service, but since this has so many advantages over ADSL, not many would wish to downgrade to the ADSL limitations. Over the last 6 years I have had downtime of just 7 hours. That's impressive.
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