Windows XP not operating

BeardedMan

Hi All,

My son has recently been browsing the web using the PC. I am not sure what has happened by now when logging on all I see is the background picture on the desktop and nothing else and then the PC automatically logs off the user. Ctrl-Alt-Del does nothing and I am at a loss to what to do.

Any suggestions are welcome

Thanks

busenbust

Will a system restore help?

BeardedMan

busenbust wrote: »

Will a system restore help?

It may do but I do not know how. I cannot see anything to request a system restore. And now I cannot get past the log on screen. It keeps logging me off as soon as I type in the password.

busenbust

Do any of the recovery options in this thread help?

BeardedMan

Tried the safe mode options but non of them worked.

As suggested in the last thread I have just tired to reload windows XP but it appears that i need to be able to log on first. I am unable to do this so I am back to square one.

Any other suggestions from you helful people will be greatly appreciated.

PCease

sign up for a free 3 day trial of Reimage.com

http://www.reimage.com/registration.php?trial=seven

Boot into safe mode, and if you can use internet explorer then log into your reimage.com account and start a repair... you need internet access to select Safe mode with networking.

I have mixed feelings about reimage.com - it only works for XP and I have a 50% success rate... it restores your win xp windows system files / dll and gets xp up and runing again but keeping your data intact.

Obviously, you do this at your own risk - may make it worse which will require a re-install of xp (only happened once for me out of 20 repairs!).

Let me know how you get on

[Deleted User]

Have you got your Windows CD?

BeardedMan

anewhope wrote: »

Have you got your Windows CD?

yes, I have the office xp standard version

[Deleted User]

BeardedMan wrote: »

yes, I have the office xp standard version

That's your disc for Microsoft Office (Word, Excel, Powerpoint etc). You need your Microsoft Windows disc..

BeardedMan

anewhope wrote: »

That's your disc for Microsoft Office (Word, Excel, Powerpoint etc). You need your Microsoft Windows disc..

I have a look through my draws and all I could find is an old windows 95 CD. Will that help?

BeardedMan

PCease wrote: »

sign up for a free 3 day trial of Reimage.com

http://www.reimage.com/registration.php?trial=seven

Boot into safe mode, and if you can use internet explorer then log into your reimage.com account and start a repair... you need internet access to select Safe mode with networking.

I have mixed feelings about reimage.com - it only works for XP and I have a 50% success rate... it restores your win xp windows system files / dll and gets xp up and runing again but keeping your data intact.

Obviously, you do this at your own risk - may make it worse which will require a re-install of xp (only happened once for me out of 20 repairs!).

Let me know how you get on

Thanks PCrease, but this does not work as I cannot get past the log on screen.