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who to claim financial hardship with??!!
JaneyC
Posts: 3 Newbie
Sorry - but who do we claim financial hardship with? the Bank or the Ombudsman? - I can see references in some of the threads to a template but cant find it?!
thanks so much!!
J
thanks so much!!
J
0
Comments
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You should go to your bank with your complaint first.
I think you can only go to Ombudsman if you've already tried and failed with the bank.0 -
thanks! is there a standard letter for this do you know?0
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Sample letters (or at least a starting point) are available from the MSE bank charges reclaiming guide
http://www.moneysavingexpert.com/reclaim/bank-charges
Go to the box marked 'Free Sample Letters' about half way down and answer the Yes/No questions to get the appropriate sample letter"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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