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Theatre Tickets
grahampb
Posts: 35 Forumite
We brought 4 x tickets to Oliver from a seller with 5000+ positive feedback, and thought the tickets would be safe. However when we arrived at the theatre we found out the tickets had been cancelled and resold. We were offered seats in a different (not same price) by the theatre, but the seats were not very good.
I am hopeful thet the seller will refund the tickets (although no response so far) but should I insist on a contribution to the wasted train fares etc
I am hopeful thet the seller will refund the tickets (although no response so far) but should I insist on a contribution to the wasted train fares etc
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Comments
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How long ago did you buy the tickets and how did you pay?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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We bought on Wednesday for last nights performance. We paid by Paypal.0
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We bought on Wednesday for last nights performance. We paid by Paypal.
Ok in that case give the seller 48 hours to respond to your initial request for a refund and after that go to a chargeback for item not as described, keep everything in case you have to fight this with paypal.
As for additional compensation, you could try asking, but I'm not sure it would be successful at all although it would depend on the sellers explanation as to why the tickets ended up cancelled.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
you will probably have to send the tickets back to them, i would send them by special delivery if i was you. good luck0
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