BHS - possible glitch

itsallinthemind

sjn1982 wrote: »

Total Order Value 18 98

What did the order value come to before? I'm wondering if your order is now more expensive as items are out of stock, plus if this means higher billing?

pearsoneys

Bubbles wrote: »

Quidco has tracked my 3 orders, but all 3 amounts that it's tracked are different from the actual order values. Anyone else had this or know why?

i dont have quidco but seen from others that sometimes it goes on the full price of stuff x

lil_tiger

I still havent got a cancellation but the site crashed before I had time to set up an account (got the confirmation from paypal and BHS) so cant check it online....Im wondering if the orders are getting cancelled for the people who ordered the 'cheap' items that were posted on here (the face cloths and pillowcases) etc? As if loads of people were ordering them at the same time then it is more likely they actually were out of stock. I personally made my order up with 8 glasses (@£2.50) and tights.....ahhh well, guess we all need to wait and see, shouldnt they be dispatched today though?

sjn1982

The original total was £21.09 as it was before i really understood that I could add lots of cheap things.

Strangly I've not heard anything on the order for the same boots but lots of the cheaper things where the total came to £6 something!

itsallinthemind wrote: »

What did the order value come to before? I'm wondering if your order is now more expensive as items are out of stock, plus if this means higher billing?

MilkyJoe

Bubbles wrote: »

Quidco has tracked my 3 orders, but all 3 amounts that it's tracked are different from the actual order values. Anyone else had this or know why?

On one of my orders I paid more than the the total for some reason. There's a £6 difference between the invoice in the email (what I paid) and the one you get by clicking through to the PDF invoice.

Bubbles

Bubbles wrote: »

Quidco has tracked my 3 orders, but all 3 amounts that it's tracked are different from the actual order values. Anyone else had this or know why?

MilkyJoe wrote: »

On one of my orders I paid more than the the total for some reason. There's a £6 difference between the invoice in the email (what I paid) and the one you get by clicking through to the PDF invoice.

I've sussed out why the Quidco amount was different from the total amount that I paid. I didn't realise that I was charged 1 x delivery amount (£3.95) per order. I was too busy looking at the discount and the amount I was paying lol. So Quidco has tracked the total amount minus the delivery charge.

I've checked the invoices from my emails and they're just the same amounts. No cancellation so far, I'm hoping it's not just because they're sooo busy :rotfl:

peachespeaches

As far as I recall, you get a despatch email as well as the order acknowledgement. Has anyone had a despatch email yet? Or even a change of status if you log in to your order? If you log in to Bhs website, are all your orders on there? Mine arent.

peachespeaches

Also, just noticed that there is a link to DHL tracking against the order, but if you click this there are no details to display. I dont remember seeing the DHL link yesterday, do you?

lindseykim13

Has anyone who paid by paypal had the money taken?

1st order-paypal-money taken straight away
2nd order-card-order cancelled straight away no money taken
3rd-paypal-no money taken from my paypal acc though, no any emails about it but i have an order no from my screen grab?

Confused now as thought they took the money from paypal straight away?

NinjaB

lindseykim13 wrote: »

Has anyone who paid by paypal had the money taken?

Mine taken straight away. Checked the last time i ordered with them last month the money was taken straight away also.

I received a despatch email 2 days after I ordered in January