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A quick questrion regarding 12 month guarantees
mumOf2wonderfulkids
Posts: 348 Forumite
Hiya everyone,
i just have a quick question, if i understand correctly, you buy an item and say 9 months later it goes faulty and you get a replacement, the gurantee still runs from the original purchase date.
what happens if at that 9 months you chose a different model and pay extra would the guarantee run from the original purchase date or the date you paid extra for a different item?
i recently had a washing machine replaced with a different model (no problems yet touch wood!)bought the original in feb 09 but exchanged in dec '09 so just curious as to when i am out of the 12 month period. ?
i just have a quick question, if i understand correctly, you buy an item and say 9 months later it goes faulty and you get a replacement, the gurantee still runs from the original purchase date.
what happens if at that 9 months you chose a different model and pay extra would the guarantee run from the original purchase date or the date you paid extra for a different item?
i recently had a washing machine replaced with a different model (no problems yet touch wood!)bought the original in feb 09 but exchanged in dec '09 so just curious as to when i am out of the 12 month period. ?
Can you see the mountains through the fog?
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Comments
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mumOf2wonderfulkids wrote: »Hiya everyone,
i just have a quick question, if i understand correctly, you buy an item and say 9 months later it goes faulty and you get a replacement, the gurantee still runs from the original purchase date.
what happens if at that 9 months you chose a different model and pay extra would the guarantee run from the original purchase date or the date you paid extra for a different item?
i recently had a washing machine replaced with a different model (no problems yet touch wood!)bought the original in feb 09 but exchanged in dec '09 so just curious as to when i am out of the 12 month period. ?
If you pay extra then they have effectively given you a full refund in credit towards a new purchase which you add too. Thus meaning there is a new contract and new warranty.Back by no demand whatsoever.0 -
lovely, thanks 4743hudsonj
Can you see the mountains through the fog?0 -
mumOf2wonderfulkids wrote: »lovely, thanks 4743hudsonj
Be warned though as warranties are not legal requirements and so you may not even have one ( i doubt that though)
I assume you did get a new invoice showing your extra payment?Back by no demand whatsoever.0 -
hiya Hudson,
it comes with a 12 month manufacturer parts and labour then 5 year parts.
and yes i have the new invoice (and paid for the extra on credit card) i like to think i know a fair bit about SOGA, it's just the above i was a bit confuddled about Can you see the mountains through the fog?0
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