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Barclaycard - need clarification
michelle45_2
Posts: 267 Forumite
I need an explanation if possible.
I contacted Barclay card last week to try and make an arragment to pay so much a month and for them to reduce the interest. Cos I couldnt pay the amount we arranged I was told to ring them today with the payment and the arrangement would start today.
Just rang them and because the arranged payment would bring me payment up to date I was told to ring before next month payment due they would look at it again, however, I still would be receiving late payment and over credit limit charge yet again this month. Why is this when last week they said it would be okay.
They also said it would be for 11 months and would reduce the interest. Will they send me a default notice for this when the arrangement does start.
Thanks
Michelle
I contacted Barclay card last week to try and make an arragment to pay so much a month and for them to reduce the interest. Cos I couldnt pay the amount we arranged I was told to ring them today with the payment and the arrangement would start today.
Just rang them and because the arranged payment would bring me payment up to date I was told to ring before next month payment due they would look at it again, however, I still would be receiving late payment and over credit limit charge yet again this month. Why is this when last week they said it would be okay.
They also said it would be for 11 months and would reduce the interest. Will they send me a default notice for this when the arrangement does start.
Thanks
Michelle
0
Comments
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Their advice is inconsistent because they treat their customers with contempt. Yes they will default you. The arrangement starts now and lasts for the next 11 payments.My Debt Free Diary I owe:
July 16 £19700 Nov 16 £18002
Aug 16 £19519 Dec 16 £17708
Sep 16 £18780 Jan 17 £17082
Oct 16 £178730 -
MyLastFiver wrote: »Their advice is inconsistent because they treat their customers with contempt.
seconded...0 -
Oh god why can't they deal with customers fairly and the same. They really are a nemeisis on there own bleeping Barclaycard grrrrrrrrrr!0
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