System Diagnosis ?? is the a program 4 this

felix65

my pc keeps going blue
its packard bell and it says to look at System Diagnosis
whats best way to find out whats going wrong

oldwiring

Could they mean what you can access through Control Panel>Performance and Maintenance> Admin Tools?

jack_daniels_2

Try http://www.ultimatebootcd.com/ loads of diagnostics on this disc

chunter

Has this Packard Bell a diagnostic partiton on the hard disk?

If so you'll have to press a particular function key (eg F10, F12, etc) when the pc starts to access this part of the computer.
If all you see is the PB screen when pc starts, the TAB key may help show the boot screen.

From there, there should be a menu giving you diagnostic options.

Be careful that you don't access the BIOS. This is completely separate and shouldn't be altered.

felix65

this is problem

Error type Windows stop error (A message appears on a blue screen with error code information)
Solution available? Yes
What does this error mean? You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Cause A video adapter device driver
Computer symptoms A message appears on a blue screen with error code information:

STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
- or -
STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M


Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)

albertross_2

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293078

also try a https://www.windowsupdate.com