Soooo tired with Santander

shopaholic2

:mad:I have written to them twice, maybe three times now requesting that they CANCEL my ppi and refund any monies paid, as i believe it was missold to me. I dont work, haven't done since way before i took out the credit card, so the ppi was of no use to me.
Sooooooooo, they are STILL charging me £12 odd a month PPI, why?why?why?
Can anyone post up a sample letter to send to them and the ombudsman, as i've had enough now of them not listening.
I had a company called ashworth law wanting to dot his for me, and i nearly succumed cos im sick of it, but i know i can do this with your help

di3004

shopaholic2 wrote: »

:mad:I have written to them twice, maybe three times now requesting that they CANCEL my ppi and refund any monies paid, as i believe it was missold to me. I dont work, haven't done since way before i took out the credit card, so the ppi was of no use to me.
Sooooooooo, they are STILL charging me £12 odd a month PPI, why?why?why?
Can anyone post up a sample letter to send to them and the ombudsman, as i've had enough now of them not listening.
I had a company called ashworth law wanting to dot his for me, and i nearly succumed cos im sick of it, but i know i can do this with your help

Hi there

sorry to hear of that.

I would either ring the FOS and ask if they could write to them for you, or get a complaint in with the FOS now by requesting a complaint form or download and print online, but the FOS will write to them on your behalf on request.
http://www.financial-ombudsman.org.uk/consumer/complaints.htm

http://www.financial-ombudsman.org.uk/contact/index.html

I'm sure they will be able to help, good luck and please keep us posted.

Di

tez_c

Go through a PPI claims firm if you are not having any luck with your lender - this is what I had to do as I was getting really stressed with writing letters to my lender and not getting any response. A claims company will put more pressure on them.

maxdp

tez_c wrote: »

Go through a PPI claims firm if you are not having any luck with your lender - this is what I had to do as I was getting really stressed with writing letters to my lender and not getting any response. A claims company will put more pressure on them.

Why? What do you think your company can do that people cannot do on their own for just the price of a stamp.