A&L disgraceful charges

superpacman1972

Wait until they charge you the interest for going over too. A final insult.

I sympathise as I have been in the exact same situation myself. I would suggest writing a very polite letter to their Bootle Office stating that you know that you have breeched their terms and conditions, but in this instance could they waive the charge. If it is your 1st offence, they probably will. If not, they may offer to halve the charges.

mrcow

lea wrote:

Perhaps I'm misunderstanding the purpose of an overdraft, but I have made an agreement with my bank, and pay a large amount of interest each month, for having the benefit of this overdraft.

Slightly off the subject, but I have to say it, you do realise that you are paying through the nose on this don't you?

My bank a/c used to be in perpetual overdraft until I sat down one day and did the maths and was shocked as to how much more expensive my o/d would have been compared to borrowing it all on a loan to pay off. I ended up getting a 0% card, paid it all off over 9 months and have not been overdrawn since.

I still have my overdraft facility (just have no intention on using it!)

It may be worth thinking about.....

Oh and yes, I'd give them another call and ask them to refund, if they don't, go to the CAG site and write the letter.

kuohu

Best wishes for the big day and save us all a bit of cake.

MarkyMarkD

lea wrote:

I do feel that MarkyMarkD's remark earlier-"you already had a £2,500 limit, for goodness's sake, and managed to be £2,502.52 overdrawn" isn't being fair. Perhaps I'm misunderstanding the purpose of an overdraft, but I have made an agreement with my bank, and pay a large amount of interest each month, for having the benefit of this overdraft. Therefore whether I have a £2,500 overdraft or a £50 overdraft is really not the point.
I agree that its my fault that I went over the agreed limit, but the point of my thread was, and still is, I really cannot understand how anyone can think £50 of charges is a fair amount to pay.

Because the point is that you agree an overdraft limit which is the maximum you will ever require. The idea isn't, IMHO, that you establish a limit and then run the account permanently at the limit, so any small mistake (like £2.52, for example) leads you to breach the limit.

If your account regularly uses 90% or more of your authorised overdraft limit, you need to refinance or spend less.

Happy_Shrimper

With A&L you will have to file a small claims case to get the money back.
I went through to threatening a claim for about £50, but didn't follow it through.

Be aware that if you do follow it through, they have been known to close accounts with 1 months notice if you do take them to court due to disagreement over T&C. :eek:

After looking around, I decided that A&L offer the best credit interest as well as overdraft but came close to ditching them to got to First Direct who have a first class reputation for customer service (but still have disproportionalty high charges).

In the defence of A&L (written with a grimice) they do offer good rates for credit bal and O/D and I guess they have to pay for it somehow. Just watch yourself with them and play by the rules and you will be fine.

asharon

What I would do is now go and ask them for copies of your statements for the last six years and then ask for all charges over £12 back and see how they like that !

see.... https://www.consumeractiongroup.co.uk