Mystery shopping thread xiii ** please don't mention client names on here **

Hollypear

numps wrote: »

I find your post rather nasty, I have stuck to the facts without name calling!

At end of day, an assessor has failed to complete the assignment as per the brief, then asked on a forum to send them a photo of SOMEONE ELSE'S product,

.............now is that the correct and professional thing to thing to do???

NO! :eek::eek:

I will help anyone and have many times on this forum, but there is a big difference between, a newbie posting on wrong area on a forum, or mentioning a name by mistake.

This is totally different, an assessor is trying to cover up a job which was done incorrectly and expecting to be paid for it!!!

Very unprofessional!

How does it feel going through life being Miss perfect. Spreading your rays of sunshine and sprinkling us all on here with happy dust.

Did you go to one of those finishing schools in Switzerland or were you just born that way.

look_after_the_pennies

domesticgoddess wrote: »

Does anyone work for Amber Arch? I used to get nice jobs from them but all of a sudden things have dried up so I sent an email to the allocator and had no reply hmmm

I applied for Amber Arch around a month or so ago but have never heard from them.

mysteryshoppingninja

Hollypear wrote: »

Yip. I give up. I have clicked save till later for one. It won;t scroll back to the bottom to submit.
The other one I am just going to pick any bloody answer. This is bollox. I have been on the phone 45 minutes.:mad::mad:

I gave up too. Sent them an email at 9.30 reply at 2.30 saying sorry your supermarket has now been done by someone else. Perhaps if they had answered the phone it wouldn't have needed to be grrrr.

Reckon it's worth complaining? Hardly ever get a job off them anyway so probably got nothing to lose

deedee71

numps wrote: »

I find your post rather nasty, I have stuck to the facts without name calling!

At end of day, an assessor has failed to complete the assignment as per the brief, then asked on a forum to send them a photo of SOMEONE ELSE'S product,

.............now is that the correct and professional thing to thing to do???

NO! :eek::eek:

I will help anyone and have many times on this forum, but there is a big difference between, a newbie posting on wrong area on a forum, or mentioning a name by mistake.

This is totally different, an assessor is trying to cover up a job which was done incorrectly and expecting to be paid for it!!!

Very unprofessional!

Your post was the first one I read this morning, and it was downright rude!

Squeaky did the shop and her pictures didn't turn out well. She made every effort (even despatching her husband!). I won't help those who can't be bothered to help themselves but in this case lots of effort was made and we are a support network for MSers are we not?

Hollypear

mysteryshoppingninja wrote: »

I gave up too. Sent them an email at 9.30 reply at 2.30 saying sorry your supermarket has now been done by someone else. Perhaps if they had answered the phone it wouldn't have needed to be grrrr.

Reckon it's worth complaining? Hardly ever get a job off them anyway so probably got nothing to lose

How rotten for you Ninja. I would phone them on Monday. They told me the phones were not working between 9 and 10. That is hardly your fault. Tell them you did the job in good faith and point out you emailed them at 9.30. Did you have a problem submitting your like I did. I sent a message via their message centre and voila they retreived my report from their end.

mum2six

Rosy_Violet wrote: »

Above post from yesterday:rotfl::rotfl:
Don't think you're the 2000th person to ask on here yet!

Whoops! Thankyou. :cool:

TractorGirl327

deedee71 wrote: »

Squeaky did the shop and her pictures didn't turn out well. She made every effort (even despatching her husband!). I won't help those who can't be bothered to help themselves but in this case lots of effort was made and we are a support network for MSers are we not?

Couldn't agree more. It's not as if she's making anything up, she did the job and will report on it truthfully. RE have said to me before on more than one occasion that the photos aren't vital, and if ours don't turn out, they have photos on file that they can use.

I know "a picture tells a thousand words" but I really don't see what difference it makes if the sandwich photo was someone elses - don't they usually look the same anyway?!!!

mysteryshoppingninja

Hollypear wrote: »

How rotten for you Ninja. I would phone them on Monday. They told me the phones were not working between 9 and 10. That is hardly your fault. Tell them you did the job in good faith and point out you emailed them at 9.30. Did you have a problem submitting your like I did. I sent a message via their message centre and voila they retreived my report from their end.

I couldn't get the questionnaire to load. Thought it was my end and thought Ill try first thing in the morning but they beat me to it with their "we've took it off you" email. Tried calling within ten minutes of their email no joy and needed to go out as I had a packed day so emailed them. They replied five hours later to say it had been given to someone else and that the reshoot had already been done. I'll send them an email when I get in.

Done five travel agents, four computer shops, two banks and some crisps today so I'm really quite tired now lol.

Got six bookies and two department stores tomorrow oh joy. Anyway sod it will just think of the money - if I keep going like this I can afford my own holiday instead of keeping my fingers crossed everytime a naked flight appears...

TractorGirl327

Well RE got back to me about the job that didn't have the number to call to record it.

It's a competitors job so it doesn't need to be recorded.

That's great - I don't have to make the call at all - I'll make it all up like I did last time!!!!

(Don't flame me - I AM JOKING!!!!!!)

Hollypear

TractorGirl327 wrote: »

Well RE got back to me about the job that didn't have the number to call to record it.

It's a competitors job so it doesn't need to be recorded.

That's great - I don't have to make the call at all - I'll make it all up like I did last time!!!!

(Don't flame me - I AM JOKING!!!!!!)

Haha. I saw what you did there.:rotfl: