Can't get into 'my ebay'!

s-j-cooper_2

I can get onto ebay, but when I click 'my ebay' it comes up with 'you are not authorized to view this page' - a HTTP 403 error. Anybody else had this?

Browntoa

you using Nortons in your PC ??


i get mine fine

if you get stuck , pop over to the "techie" forum on here

tru

I've just signed in to two different accounts with no problem. Try clearing your cookies

tru

Oh and check your firewall

frivolous_fay

Or router. Ours goes screwy now and again and blocks addresses randomly.

s-j-cooper_2

Thanks you lot - it won't let me thank you at the moment, it just sends me back up to the top of the page! Oh well.

Anyway, I cleared cookies etc, disabled my firewall, but I still can't get in. If it is the router, what can I do?

frivolous_fay

Reset it.

*adds random words to make post long enough*

s-j-cooper_2

frivolous_fay wrote:

Reset it.

*adds random words to make post long enough*

Does that mean I will have to set it up again though (it is a wireless one)

essexhoney

I had the same problem with it yesterday morning, i left it for half an hour and tried again and it was fine

tru

s-j-cooper wrote:

Does that mean I will have to set it up again though (it is a wireless one)

No, there should be a reset button on the router somewhere (well there is on mine anyway lol). It's not really a button, it looks like a little hole with a bit of metal behind it - sorry, I don't know the techie term for it I use a thick sewing needle on mine.

*troo sits back and waits to be told off for putting metal things into electric things*

s-j-cooper_2

I have just reset it but I still can't get on! It started doing this yesterday!