1st Insurance Management

Alan_Hill

Hi,

I'm a newbie round here so hate that my first post is a moan but....:mad:

I'd like to echo the thoughts of most people on this forum and recommend that people do not purchase your car insurance with 1st Central.
The price they offer is great but it comes at a cost.
They are a difficult company to deal with. So far a have on three separate occasions spent a total of 140mins on the phone to them all without satisfactory resolution as when you get through, the person can only take a message and get somebody to ring you back. WHICH THEY DON'T.
I understand call centres can be busy so tried e mailing I waited a week to get a response which told me somebody would call me..

My car has now been sitting at the garage for 2 weeks, and I hadn't a clue what was going on until I contacted the garage direct only to be told that they too where waiting to hear form 1st central.

I am self employed and being without a vehicle is costing me money on a daily basis and the longer they draw this out the more it costs me. I have had to hire a car twice in order to work which has cost me about £180. Money I can ill afford in these troubled times.
And to add insult to injury I am being told the courtesy car I will be issued with is a Nissan Micra which is simply too small for me. I could cope for a few days but the vandalism that has happened to my car means I will be with out the vehicle for 4-5 weeks. :mad:

I found them through gocompare.com and am surprised such a good website would deal which such an awful company good prices or not!

So a word of warning to you all you get what you pay for.

Alan