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Problems with computer - Help needed please

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Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    For some reason the command didnt work (perhaps you didnt copy and paste exactly?)

    Try direct
    Open malwarebytes
    Goto MORE TOOLS
    then RUN TOOL
    Then search for and kill (Youll need to be able to see 'hidden files and folders')~
    c:\windows\system32\XDva295.sys
    :idea:
  • Sorry, I can get as far as RUN TOOL but don't understand how to do the rest.

    When I click on RUN TOOL it wants to know what file to open and I can't find that one. How do I make sure I can see 'hidden files and folders'?

    EDC
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  • EverDecreasingCircles
    EverDecreasingCircles Posts: 6,969 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 February 2010 at 11:25PM
    Thanks. I've done as it says on that link. I still can't find that file though when I click on RUN TOOL. I get the box titled OPEN. Where do I want to look? If I type in the file name it says it doesn't exist. Sorry to be dim.

    ETA: I've found system32 but can't see anything like XDva295.sys in there. Not sure I'm in the right place though!

    EDC
    Biggest win: £10,000 from Pepsi
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    I shall write in ever decreasing circles until I have nothing left to say
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Open c drive
    Open the windows folder
    Open the system 32 folder
    It 'should' be in there

    If it isnt then retry combofix again using the notepad file (copy EXACTLY as is without spaces at the beginning) ~
    File::
    :idea:
  • I can't find it in the system 32 folder so I've tried combofix again and it's still there! I copied and pasted this
    c:\windows\system32\XDva295.sys
    and also tried just
    File::
    c:\windows\system32\XDva295.sys

    and
    File::c:\windows\system32\XDva295.sys
    but it's on all 3 logs. This is part of the latest one:

    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [1/17/2010 5:13 PM 108289]
    R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [12/13/2009 4:27 PM 27632]
    S2 OMSI download service;Sony Ericsson OMSI download service;c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe [12/13/2009 4:26 PM 90112]
    S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [12/13/2009 4:09 PM 13224]
    S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [12/13/2009 4:26 PM 86824]
    S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [12/13/2009 4:26 PM 15016]
    S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [12/13/2009 4:26 PM 114728]
    S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [12/13/2009 4:26 PM 106208]
    S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [12/13/2009 4:26 PM 26024]
    S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [12/13/2009 4:26 PM 104744]
    S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [12/13/2009 4:26 PM 109864]
    S3 XDva295;XDva295;\??\c:\windows\system32\XDva295.sys --> c:\windows\system32\XDva295.sys [?]

    Maybe I'm not copy and pasting right? (where's the confused smiley when you want it)

    EDC



    Biggest win: £10,000 from Pepsi
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    ITV Winners Club Member #1
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    I shall write in ever decreasing circles until I have nothing left to say
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    ok, leave that be for now

    Hows it running?
    :idea:
  • It seems to be running OK at the moment.

    Thanks for your help, I really appreciate it

    EDC
    Biggest win: £10,000 from Pepsi
    Favourite win: Handmade jewellery worth £1000
    ITV Winners Club Member #1
    Check out the ITV Winners Club in IWIWIW
    I shall write in ever decreasing circles until I have nothing left to say
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Update and run a FULL scan with malwarebytes

    Assuming that comes back clean then id say your good to go

    If you dont use it already, may as well give your system a clean ~

    Download CCLEANER
    http://www.ccleaner.com/download/builds/downloading-slim
    Run the CLEANER scan (UNTICK 'cookies')
    Then run the REGISTRY scan (Backup the registry when it asks)
    :idea:
  • S3 XDva295;XDva295;\??\c:\windows\system32\XDva295.sy s --> c:\windows\system32\XDva295.sys [?]

    The ? indicates that the file may or may not exist. means CF couldn't enumerate the file correctly
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