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floor boards showing through new carpet

Last Tuesday, we had new carpet and underlay fitted on stairs and landing. We are now seeing the groove/ gap between 2 floorboards through the carpet on the landing. We were away from Thurs to Sunday so it hasnt been hardly used.
Is this common or should we get the fitter back out?
:think:

Comments

  • jackieb
    jackieb Posts: 27,605 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    You should probably have fixed the floorboards first. We had a similar problem with our bathroom when we were getting vinyl fitted. My father-in-law tried to fix the floorboards, but without replacing the whole floor he could only do so much. When the fitter came to lay the vinyl he warned us that it would wear quicker due to not being an entirely flat surface.
  • Could be the PADDING. Ask your carpet guy.
  • Assuming there isn't a catastrophic fault with the carpet, you could try overlaying the landing floor with hardboard, it's less than a tenner a sheet (8'x4') relay your carpet and underlay on a nice smooth surface. We've done this lots of times for customers after having had remedial works done.


    Hope this helps
    DD
    The advice I give on here is based on my many years in the preservation industry. I choose to remain anonymous, I have no desire to get work from anyone. No one can give 100% accurate advice on a forum if I get it wrong you'll get a sincere apology and that's all:D
    Don't like what I have to say? Call me on 0800 KMA;)
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