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New router and now some websites not loading?

thebaroness
thebaroness Posts: 126 Forumite
in Techie Stuff
Hi,

I've received a new router from Aol which we set up on Saturday. Since then we can't access various websites. Applications such as Cafe World and Farmville on Facebook won't load (however facebook itself is fine), national lottery website, preview pictures on amazon. My boyfriend says there's no reason why the router would effect these but it seems to be the only new element? I've downloaded new flash and java and tried these websites in IE8 and the newest versions of Firefox and Google Chrome. Does anyone have any ideas as it's rather frustrating?

Thanks in advance.

Comments

  • exup
    exup Posts: 1,235 Forumite
    do these sites work without the router in place? (directly connect PC to internet via modem if you can)
    Don't try to teach a pig to sing - it wastes your time and annoys the pig
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    What router have you got? Check the MTU settings in the router as AOL seem to be having a problem with some sites. It seems that changing the setting from the default 1500 to 1390 cures these problems.
  • thebaroness
    thebaroness Posts: 126 Forumite
    It's an external modem/router. The websites don't work either on the computer that's wired to the modem or using a wireless laptop.
  • thebaroness
    thebaroness Posts: 126 Forumite
    maxtweenie wrote: »
    What router have you got? Check the MTU settings in the router as AOL seem to be having a problem with some sites. It seems that changing the setting from the default 1500 to 1390 cures these problems.


    This worked! Thank you so much for that, it's been driving me mad :T
  • thepedestrian
    thepedestrian Posts: 997 Forumite
    maxtweenie wrote: »
    What router have you got? Check the MTU settings in the router as AOL seem to be having a problem with some sites. It seems that changing the setting from the default 1500 to 1390 cures these problems.


    Hi - where do you find these settings please - I use netgear dg834g - aol is ok but Chrome and Explorer wont load pages
    As Martin says - please be nice - there is no such thing as a stupid question ! ;)
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    thepedestrian wrote: »
    Hi - where do you find these settings please - I use netgear dg834g - aol is ok but Chrome and Explorer wont load pages


    Sorry for the delay, was watching a film. Follow the instructions here,

    http://forums.moneysavingexpert.com/showpost.html?p=27854495&postcount=29

    worked on mine.
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