Seized goods from Snug Australia

DVardysShadow

Hintza wrote: »

Sounds as if the trademark is still (supposedly) enforced in the rest of the world.

I would write them a letter enclosing copies of these articles and disputing that Snugs are in fact in breach of trademark but if they (Border Agency) are confident in their position to carry on and destroy the boots but you reserve the right to seek legal redress and recompense via the courts if they destroy your property unlawfully.

That then allows them to destroy them without you facing a potential bill. But leaves things open if you fancy a go.

(I don't know if what I propose would work or not)

Roughly, I would agree with writing to the Borders Agency and ignoring corporate America's lawyer-shills. I would not so much confront them with the option to destroy the boots as try to invite them to be on side. I doubt the Borders Agency are truly keen to destroy the boots and do more dirty work for America - and it may be that to destroy the boots would actually put the Borders Agency in contravention of trade treaties between the UK or the EU and Australia.

In fact, as I think about it, I begin to feel strongly that this is the case. If Deckers were on strong rounds here, the Borders Agency would probably have destroyed them without further ado. Requesting the OP's permission gets them off the hook. Of course,a lot depends on what the lawyer-shills wrote and what teh Borders Agency say.

Hintza

Migrate all assets to the missus and then tell them.....I want my boots so bring it on...:D

Things like this are just plain wrong and really annoy me...:mad:

1calypso

chris43 wrote: »

I ordered snug boots from Australia for my daughter on 21 January. She received a letter from Stephens & Associates, a London based law firm, together with a letter from the UK Border Agency advising that her boots had been intercepted and seeking her permission for them to be destroyed. Apparently the goods infringe the UK and EC Community trademark rights of Deckers Outdoor Corporation who own ugg boots.The correspondence received implies that neither the law firm or the UK Border Agency will enter in to any further dialogue on this.
It seems that if she doesn't agree to have them destroyed the law firm will start proceedings against her. However she really wanted those boots as we have bought from them before. We contacted Snug Australia who say they are currently trying to resolve this matter but time is running out for us to respond to the law firm.
Has this happened to anyone else and can anyone help please?
Thanks.

Hi, I have just had exactly the same experience in February, having purchased uggs in 2007 from Ugg Store with no problems. I have been advised to contact the Citizens Advise Bureau and hopefully they can help. Have you any help or did you have to comply with destruction order. Look forward to hearing from you.

1calypso

Chris
I have just had the same experience regarding my boots ordered in February. I had purchased a pair of Uggs from the Ugg Store in 2007 with no problems and had been delighted with them, they certainly are not cheap fakes.
Having been advised by the Citizens Advice Bureau to write to stevens and Associates challenging the fact that Ugg Store is a legitimate company and registered accordingly in Australia, I am awaiting a reply.
Have you had any luck in any direction?

Equaliser123

1calypso wrote: »

Chris
I have just had the same experience regarding my boots ordered in February. I had purchased a pair of Uggs from the Ugg Store in 2007 with no problems and had been delighted with them, they certainly are not cheap fakes.
Having been advised by the Citizens Advice Bureau to write to stevens and Associates challenging the fact that Ugg Store is a legitimate company and registered accordingly in Australia, I am awaiting a reply.
Have you had any luck in any direction?

It may be a legitimate company and registered as such, but if the goods infringe Trademarks in the UK then they can and should be seized.

gnaril

Just thought I would add my 2 bobs worth

I work within the disputes department for a bank

You will NOT get anywhere with these guys, dont waste your time, i have read piles of people that have had their go and get the same old responses. You will NOT get the boots nor any real assistance from them.

Best thing to do- if you paid on credit card, your bank can raise a precompliance due to the goods being siezed. 5.7.1 ( im pretty sure thats it, definately 5.7. ?.

All the best

caroljay

chris43 wrote: »

I ordered snug boots from Australia for my daughter on 21 January. She received a letter from Stephens & Associates, a London based law firm, together with a letter from the UK Border Agency advising that her boots had been intercepted and seeking her permission for them to be destroyed. Apparently the goods infringe the UK and EC Community trademark rights of Deckers Outdoor Corporation who own ugg boots.The correspondence received implies that neither the law firm or the UK Border Agency will enter in to any further dialogue on this.
It seems that if she doesn't agree to have them destroyed the law firm will start proceedings against her. However she really wanted those boots as we have bought from them before. We contacted Snug Australia who say they are currently trying to resolve this matter but time is running out for us to respond to the law firm.
Has this happened to anyone else and can anyone help please?
Thanks.

HAVE U SORTED THIS OUT YET, I just found this forum and have had the same problem, but after emailing snugaustralia, and sending a scanned copy of the letter from S&A and the UK border agency, I have received emails back from snug..this morning they have confirmed they are refunding my money in full, and have told me they have their legal team dealing with this as they assure me what is happening is illigal, also they say there are goods other than ugg boots which are being seized by this 'deckers' company. Hope this helps