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Email address for Halifax

Does anyone have an email address for Halifax, my phones been cut off, and I can't get on my account online, need to contact them asap, please!
I am at a Crossroads in my life and deciding which path to take:coffee:

Comments

  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    You can't contact them by email to talk about account specifics.

    http://www.halifax.co.uk/contactus/contactushome.asp
    Contact us by Email
    If you're registered for our online service and you need help you can email us. Our Online Help section aims to answer your questions. Clicking 'Help' from the top right hand corner of the online service will open 'Online banking help'.
    You can then use the search tool to find an answer to your question. For further help, you'll see an option to "Email our Online Support team". Someone from that team will then email you back with an answer to your query.
    Please do not email us with any questions relating to your accounts as we are unable to answer account specific queries by email. If you've an account specific enquiry then please call the relevant department using the numbers on the Contact us page.
  • unphased
    unphased Posts: 102 Forumite
    TigersEye, this is copied from their website which kind of puts you in a catch 22 situation. Seems you will need to get to another phone!

    Contact us by Email
    If you're registered for our online service and you need help you can email us. Our Online Help section aims to answer your questions. Clicking 'Help' from the top right hand corner of the online service will open 'Online banking help'.
    You can then use the search tool to find an answer to your question. For further help, you'll see an option to "Email our Online Support team". Someone from that team will then email you back with an answer to your query.
    Please do not email us with any questions relating to your accounts as we are unable to answer account specific queries by email. If you've an account specific enquiry then please call the relevant department using the numbers on the Contact us page.

    Regards
  • unphased
    unphased Posts: 102 Forumite
    Oh, seems someone else beat me to it. Sorry. :(
  • Mr.Mulla
    Mr.Mulla Posts: 448 Forumite
    TigersEye wrote: »
    Does anyone have an email address for Halifax, my phones been cut off, and I can't get on my account online, need to contact them asap, please!
    I don't think they have a direct email, and it looks like their email support is for their online customers only. And since you can't get on your account online it would be best if you call the bank instead.

    You can find their contact information here - Contact Us.

    Hope this helps.
    Mr. Mulla
  • Or go into your local branch and use the telephone there.
    :j I have a persecution complex. Everytime I pass a shoe shop they persecute me till I buy them:j
  • savagej
    savagej Posts: 1,158 Forumite
    I know it says lloydstsb but this is the email address for the man at the top, it will get forwarded to the correct department first go if you use this one. It is faster to start at the top and go down than the other way around in such big organisations. They take executive complaints/issues much more seriously.

    [EMAIL="eric.daniels@lloydstsb.co.uk"]eric.daniels@lloydstsb.co.uk[/EMAIL]

    Hope this helps.
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