Sky Home Phone Contract Over.

Atomic_guy

As of today, My contract with Sky is over.
I had chat with Sky's CS yesterday, I was told If I to cancel the SKY TV then I also loose
my home telephone. I don't want to continue with SKY TV subscriptions as I dont watch much of TV.

At the moment, I have line rental and phone with Sky, the line is also installed by SKY.

I want to know if I can just approach another carrier and
ask them to transfer over to their network.

So is it possible to take the line and number across to another carrier just by simply
approaching the service provider. Or are there any clauses Sky have that prevents me doing so?

Your advice is appreciated.

Mark_In_Hampshire

Yes, you should be able to port the line over to another provider. However if the line rental contract was not concurrent with the TV contract then you may be out of contract for TV but still in contract with the line. I'm not sure what then happens if you cancel the TV... I'd have thought they would have to forego the remainder of the line contract since it is they who are cancelling not you.

Heinz

Atomic_guy wrote: »

I had chat with Sky's CS yesterday, I was told If I to cancel the SKY TV then I also loose my home telephone. I don't want to continue with SKY TV subscriptions as I dont watch much of TV.

Clever T&C that.

It amounts to Gotcha!

The cheapest Sky subscription is now £19 - so that puts the cost of the telephone line rental up to over £30/month!

Atomic_guy

Heinz wrote: »

Clever T&C that.

It amounts to Gotcha!

The cheapest Sky subscription is now £19 - so that puts the cost of the telephone line rental up to over £30/month!

Yes you right Heinz.
How do I get out of Sky? When I spoke to Sky's CS, he offered me half price TV package for 6 months, the only thing he can do and able to do. Its quite obvious this is not what I want.

I want to take my phone service + line rental with Primus or TalkTalk. Are they able to just transfer from Sky to their network?

Mark_In_Hampshire

Ask them Then get that part sorted, then cancel the rest of your Sky services. From what I read, Sky are only really interested in TV customers; the phone stuff is just a side effort.

ACDeag

Atomic_guy wrote: »

Yes you right Heinz.
How do I get out of Sky? When I spoke to Sky's CS, he offered me half price TV package for 6 months, the only thing he can do and able to do. Its quite obvious this is not what I want.

I want to take my phone service + line rental with Primus or TalkTalk. Are they able to just transfer from Sky to their network?

What they want you to do is keep the TV service on until your line rental contract is up then you can cancel both. That way they have got some extra months out of you.

TalkTalk and Primus I think want you to have a BT line. TalkTalk will install a new line but you would have a new number.

Atomic_guy

ACDeag wrote: »

What they want you to do is keep the TV service on until your line rental contract is up then you can cancel both. That way they have got some extra months out of you.

TalkTalk and Primus I think want you to have a BT line. TalkTalk will install a new line but you would have a new number.

I am little confused here, I thought line Sky installed is a BT line? or was that Sky's own line like Virgin have their own line? Do Sky own my phone line?

Buzby

Nope. They rent from Openreach. (BT). You'll be able to transfer service to any other provider, but the service needs to be live to port your existing number and not lose it.