Good on you Sainsburys!

janthemum

Thought I woulld print 'praise' for sainsburys, its so easy to write vents and forget the praise.

Ill keep it short... In Aug last year bought a £24.99 mens hair remington shaver. I usually keep the receipts this time I didnt. it broke half way cutting sons hair this morning (half short now half long!) Thought I would have to purchase a new one as couldnt find receipt anywhere. But on off chance called Sainsburys and he said he would look through all my transactions round that time if I gave him my card number. But a little later a lady called and said did I have the serial number of item when i explained i had the box and gave the bar code she said go down later and get a new one quoting her name!

So often you hear about shops sending things off for repair for months and thats when you have the receipt. so 10/10 for customer sevice:beer:

janthemum

Well i popped in and changed it eithout receipt and got a brand new one (6 months old the one that went wrong although it was rarely used) no hassle. (although no receipt i wasnt scamming it was bought from threr the stickers showed that) but well well done mr s as i was well prepared to buy a new one as i know i wasin the wrong as not having a receipt):beer:

truthman007

Really good, well done Sainsburys. Nowadays you are very good in prices as well compare to others.

Gerrard_8_lfc

They have became more competitive and with better quality food.

That wouldn't have happened at argos.

Well done Sainsburys