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complaint Barclays bank Poor SERVICE .Would anyone know best advice

[FONT=Arial-BoldMT, sans-serif]am writing to complain about the treatment I received[/FONT]
[FONT=Arial-BoldMT, sans-serif][FONT=ArialMT, sans-serif]from MM -Spark Brook Barclays Bank branch- and N. [/FONT][/FONT]

[FONT=ArialMT, sans-serif]My husband Had spoken to J -from the Small Heath branch- regarding that on the 29th of January a 1000 pound was put cash on my account.[/FONT]


[FONT=ArialMT, sans-serif]Mrs J from -small heath branch-, said to my husband she would look into the matter and contact him back. On the 4th Mrs M M called me regarding this issue and said to me Mrs N would call me to confirm with me regarding a loan which I never wanted, nor asked for to be given to me, they were going to withdraw 1000 from my account. but I had yet to confrim after a phone call from Mrs N staff of barclays bank[/FONT]
[FONT=ArialMT, sans-serif]On the 5th of February 1000 pounds were withdrawn from my account without me being contacted. Also a caution to my card was put and, my on line banking was locked. All these things happened without my authorization.[/FONT]
  • [FONT=ArialMT, sans-serif]Why is money being withdrawn from my account without my authorization? [/FONT]
  • [FONT=ArialMT, sans-serif]Why was my card put on caution without my authorization?[/FONT]
  • [FONT=ArialMT, sans-serif]Why did Mrs MM say that I would get a loan, which I never asked for?[/FONT]
  • [FONT=ArialMT, sans-serif]Why was I not contacted by N regarding the issues related to my account? [/FONT]

[FONT=ArialMT, sans-serif]I am very upset about the poor service that the staff of Barclays Bank has given to me and my husband. [/FONT]
[FONT=ArialMT, sans-serif]If all this can happen, without my authorization, then there is no point in me being the owner of the account. [/FONT]
  • [FONT=ArialMT, sans-serif]I am very concerned about my account and I wish to have a solid proof that this money which has been taken belongs to my account. [/FONT]
Would anyone advice me regarding this issue?

Thanks In advance.
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