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Quick question
swtchick87
Posts: 231 Forumite
Hi quick question. If an ebayer is no longer a registered user what does that mean?
Thing is I sold an item back in early December 2009, they have just contacted me saying they haven't received the item. The sale was made 4/12/09 and I sent it out 2 days later. I have had no contact from the buyer until today. What should I do? It states on their account as no longer a registered user. They had also previously acted odd when it came to paying and wanted to collect the item instead of me posting, even when I said I don't do that.
Thing is I sold an item back in early December 2009, they have just contacted me saying they haven't received the item. The sale was made 4/12/09 and I sent it out 2 days later. I have had no contact from the buyer until today. What should I do? It states on their account as no longer a registered user. They had also previously acted odd when it came to paying and wanted to collect the item instead of me posting, even when I said I don't do that.
Serial lurker..
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Comments
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It means they've been suspended or banned, for an innocent, or not so innocent reason.My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
Oh right. Does that affect their use of their eBay account?Serial lurker..0
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Yes it does, they can no longer use it at all. However if you are still within the 45 days for a paypal chargeback (which seems unlikely) then they still have access to that as their paypal aco!!!! is probably not affected.. Was the item expensive and do you have tracking to the point of delivery, if you do have tracking make sure you keep the receipt for a minimum of 6 months in case a 'fraudulent use of card' claim is made.swtchick87 wrote: »Oh right. Does that affect their use of their eBay account?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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