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how to work out refund

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Comments

  • katie1
    katie1 Posts: 837 Forumite
    marshallka wrote: »
    The whole details off the agreement and also the breakdown in the settlement figure (as regards if you got a rebate against the insurance if you settled early and also what regs were used at settlement).

    I don't have all those details just the details i put above and the amount I borrorwed . I always paid a loan off and borrowed more as a consolidation.so i dont think i would have had a rebate would i ??

    I will have to take there word for it then when they make a offer .

    thankyou for your help .
  • marshallka
    marshallka Posts: 14,585 Forumite
    katie1 wrote: »
    I don't have all those details just the details i put above and the amount I borrorwed . I always paid a loan off and borrowed more as a consolidation.so i dont think i would have had a rebate would i ??

    I will have to take there word for it then when they make a offer .

    thankyou for your help .
    Hi, didn't you have the information when you passed it over to Loancheck and have they not given it all back as they cannot progress it?
  • katie1
    katie1 Posts: 837 Forumite
    I must have had the information but i guess loanchecker haven't given me it all back . I sent them all the paperwork from a sarn i requested and it was loads of paperwork.
    How do i get that back now?? I dont have any contact numbers to even ring and ask for it back.
  • marshallka
    marshallka Posts: 14,585 Forumite
    katie1 wrote: »
    I must have had the information but i guess loanchecker haven't given me it all back . I sent them all the paperwork from a sarn i requested and it was loads of paperwork.
    How do i get that back now?? I dont have any contact numbers to even ring and ask for it back.
    Who was the firm loancheckers? Why did they not carry it on for you?
  • katie1
    katie1 Posts: 837 Forumite
    First my case went to dawson hart solicitors through loanchecker after about 18 months they said they couldnt go any further with claim , then i was adviced to carry on and peter (who is usually on this site ) passed my details to heenans solicitors. They sent me a letter recently to say they was ceasing trading.
  • katie1
    katie1 Posts: 837 Forumite
    I rang Blackhorse up today because the letters they said i should have got saturday still haven't arrived , it turns out they have sent it to the wrong address . They have sent it to my old address (I havent lived there for 5 years ). I asked how did they manage that as they got my address right for 2 letters . They said they have to write to address thats on the aggrement ( load of rubbish ) . Anyway they told me they have offered on some accounts pro rata payment back and on others full refund pluss 8% .
    Can anyone explain the pro rata to me please ??? am i being ripped off should i ask for full refund plus 8% on all ???
  • maxdp
    maxdp Posts: 3,873 Forumite
    What they are saying is that you are going to get a proportion of some of these back. So if for instance you were paying 100.00 over 10 months that is 10.00 per month. If they then pay back 5 months which would be 50.00 that would be pro rata.
    :mad:
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